PixelCrayons PixelCrayons

India's Most Trusted Chatbot Development Services Company

Get chatbot development services to revolutionize how you interact with your customers and streamline all the business interactions. We create voice bots and chatbots using Dialogflow, IBM Watson, Amazon Lex, fastText, Rasa NLU, & Microsoft Bot Framework.
We are among the well-recognized chatbot companies with years of experience and expertise.

  • 11500+
    Projects Launched
  • 16+
    Years Experience
  • 4800+
    Satisfied Customers
  • 97%+
    Client Retention

Helping Businesses Since 2004

PixelCrayons assists businesses, whether small or big, in setting a chatbot development team of their choice. Our solutions let businesses in several ways such as:

  • Reduce Cost Upto 50%


    Save up to 50% of Cost on hiring in-house resources.

  • Finding Top IT Talents


    Get the chance to work with the top 1% of the chatbot development team.

  • Fill Gap in Your Skill Sets


    Get a pool of talents having varied skill sets of different technologies.

  • Faster Time-to-Market


    Get best-fit resources, perfect QA strategy, & project management guidance.

  • Future-proof Solutions


    Get future-ready chatbots created by using the latest tools & technologies.

  • Innovation & Compete


    Get innovation & strategic solutions on your project provided by our R&D team.

  • Enhance Your Efficiency


    Enhance efficiency & remove human error by automating your business processes.

  • Ensure Operation Agility


    Create a complete digital ecosystem with the latest technologies like RPA, AI, cloud, etc.

  • Complete Peace of Mind


    Now spend more time on your core tasks & less on in-house resources & varied costs.

See What our Customers are Saying...

Our hard work is appreciated by our clients all across the globe. Here are a few testimonials sent by some of our clients:

We were very afraid that there is no agency that will deliver the quality that we were looking for. Pixelcrayons turned out to be a very good solution. Since day one, we were engaging in the product development. At the begining, I thought it's gonna be a very hard road...

Mr. Nilo Quiroz, Wyzchef

PixelCrayon’s management has been very knowledgeable & flexible with assigning right resources. The developers are skilled, focussed, and professional who have delivered their thoughts on time. Definitely would recommend PixelCrayons and would use them again...

Philip Hamichi, Eurowise

Hi, My Name is Nikhil and I run a website called www.proadviser.com.au and it is essentially an online market place where clients can get quotes from, financially advices, accountant lawyer... I don't really have any issues while working with financially advices, accountant lawyer...

Nikhil, Proadviser

Celler Angels has been using PixelCrayons for about six or seven months and as a virtual company it's extremely important to have deadline met, content delivered, promises kept. Everything that PixelCrayons has delivered so far has been top notch...

Martin Celler, Celler Angels

Hello, I am Bas Buys owner of 'Enter Baby Allant'. I worked on a project with PixelCrayons team India. I am very pleased about corporation. They did a very good job, and delivered exactly what needs to be done and communication is very effective and pleasant...

Bas Buys, Enter Baby Allant

Our Chatbot Development Services

Our chatbot developers provide highly intelligent and sophisticated Chatbot web and mobile app solutions that can be implemented into diverse domains such as e-commerce, customer support, entertainment, delivery services, or healthcare.

  • Conversation Design

    Essentially UI/UX 2.0. Our interfaces will drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus and images.

  • Chatbot Architecture

    Our chatbot app developers have built bots for internal use and customers, and we know which permutations of frameworks, APIs, and plugins will work best for which use cases.

  • Natural Language Processing

    We use NLU and NLP to parse identify and languages various categories such as Intents, Actions, Entities and Context around which responses can be framed.

  • Processing Pipeline

    Our chatbot developers help minimize false negatives and false positives with a pre-processing pipeline to handle common errors with dependency parsing, lemmatization, POS-checking etc.

  • Deployment & Integration

    Once preprocessing is done, the chatbot is ready to deploy. Our chatbot developers can do either cloud or on-premise deployment and microservices/REST based architecture for minimal downtime.

  • Chatbot Consultancy

    If you have any queries related to Chatbot development, feel free to contact us. Our technology consultant will provide you free advice on Chatbot design and development.

Ready to Get Started?

Looking for Chatbot development services? We provide custom Chatbot development solutions applying innovative technologies to enhance interactivity & engagement with your client to the next level. Also, our well-defined and manageable processes are balanced between cost, time and quality along with clear communication. Do you have any query related to Chatbot development services?

Chatbot Use Cases

Chatbot can be implemented across different industry verticals as they can take care of multiple services like complains, customer care, and feedback, booking, searching, handling payment procedure etc. Thus, chatbot can handle a number of tasks in the following Industries:

  • E-Commerce Chatbot

    eCommerce Chatbot can reach out to more customers. The bot can list products, list menus, answer live questions, add products to cart, process orders, make product suggestions, & send shipping updates.

  • Ticketing Chatbot

    Clients can directly interact with the chatbot for booking and searching tickets. They can check date and time of travel, ticket pricing, etc. In addition to this, Chatbot can inform if there are any changes in schedule.

  • News Chatbot

    News Chatbot can send personalized alerts, breaking news, specific stories, live sports scores from a specific web app, in a chat message. In addition to this, it can send a list of stories from multiple publishing platforms.

  • Food Ordering Chatbot

    Food ordering Chatbot allows to order food online, diners to reserve tables, browse important information & menu through the restaurant's Facebook Messenger in a more convenient way.

  • Hotel Booking Chatbot

    Hotel booking Chatbot help people to browse, search and make hotel reservations. Chatbot can also enhance the communication with guests before, during and after their stay in hotel.

  • Customer Support Chatbot

    It can easily replace live chat agents. They can reply to frequently-asked-questions or offer timely information. A chatbot can reply, provide correct answers or even escalate request.

  • Finance Chatbot

    Chatbot can also send push notifications with live stock updates of various firms based on the preference of clients. Chatbot can provide updates about client's bank account balance, credit card, etc.

  • Legal Assist Chatbot

    These Chatbot provide price quotes, legal assistance, and various other legal advices to the people who are starting a new business and also to those who are already running a business and need legal help.

  • Healthcare Chatbot

    Embedding Chatbot with calendars can improve the frequency& efficiency of booking appointments with the doctors. Doctors & physicians can strengthen their patient connection through value-rich interactions.

Chatbot Development Platforms

Our chatbot development company in India has expertise on all major key platforms and strives to provide the best solution on the latest chatbot app and web development trends.

chatbot development services
chatbot development company

Benefits of Using Chatbot

Chatbot is the demand of the digital world. It enhances customer interaction and provides them best in domain support. Here are some more benefits of chatbot:

  • Provides unmatched control and transparency during operation phase

    Can be scaled quickly allowing you to be the change instead of being part of it

    They offer easy to use interface and can be encoded to perform automated actions

    Chatbot are comparatively less expensive and easy to build but with a higher adoption rate

  • chatbot app development services
  • Chatbot are more human and can also be programmed to serve in different languages

    It improvises mobile marketing efforts and eventually yields better results for you

    They offer personalized interaction which eventually increases customer retention and loyalty

    Friendly and realistic language makes you interact efficiently with your users

Our Process

Our Chatbot development company has technical expertise to handle delivery of complex, multi-technology and multi-disciplinary projects.You can hire dedicated chatbot developers on different models and choose the right model for hiring resources that suit best for your project needs:

  • 1

    Define your project’s scope with our Industry Experts

  • 2

    Select candidates for screening process

  • 3

    Take interview of selected candidates

  • 4

    Initiate project on-boarding & assign tasks

Engagement Models

Being a leading Chatbot development company in India, our Chatbot developers provide flexible engagement models to meet diverse business needs.

Case Studies

All our projects are covered under Non Disclosure Agreement; however, we have taken permission from some of our clients to showcase their projects so that you can get a better understanding of our work. Have a look at some case studies:

View All

Frequently Asked Questions

Here are some questions that are frequently asked by our clients. If you need more information or have any any other question, feel free to contact us

Why Should I Choose PixelCrayons For Chatbot Development Services?

With 16+ years of experience in the IT industry, PixelCrayons understands technology very well. Instead of fake promises, we believe in showing you the real numbers. Here are some reasons why you will end up loving PixelCrayons.
6800+ happy customers
13800+ successful projects
• Strict Non-disclosure agreement
• First-time right approach
• AI-driven task monitoring
• 100% bug-free coding
• No contract lock-ins
• DevOps & Agile Approach

What is the Experience of Your Chatbot Development Team?

At PixelCrayons, we have the best teams with 5+ years of experience in Chatbot development. Our team members are tech enthusiasts who strive for excellence. Thus, the best results are always guaranteed.

What is BotEngine?

BotEngine is a natural language understanding framework that allows you to create an intelligent chatbot to communicate with your customers. You can use it with platforms like Slack, Facebook, LiveChat, and Kik. In the future, we'll support more 3rd party services and tools.

What is a chatbot?

A chatbot is an AI-based service that can communicate with your customers independently and without the involvement of an 'alive' representative. You can use a chatbot to handle all kinds of simple situations like scheduling a meeting or processing an order.

Does the Bot communicate only in English?

Our created chatbot has support for multilingual scenarios. We understand the enterprise's needs when it comes to supporting multilingual capability. Hence, we support machine translation, human translation, and a hybrid model with human translation content taking precedence where available. This means that the chatbot uses the human-translated content as the first priority, and if the human translation is not available, we provide machine translation as a fallback mechanism.

Does chatbot come with a default knowledge base?

PixelCrayons has created knowledge bases (called domains) for their ready-to-deploy bot personas. We will provide this information along with deployment. PixelCrayons provides an administrative interface for customers to be able to enhance the knowledge base on their own. There will not be any development effort for the same.

Do I get access to project management software and timesheet reports?

PixelCrayons ensures that each client gets timesheet reports and complete access to the project management tool at a frequency decided by the client.

How does PixelCrayons help with reducing the error rates in the Chat?

We strongly believe that chatbots evolve to be stronger as time and usage increase. PixelCrayons provides a comprehensive set of features to ensure that chatbot administrators have complete control over the Bot's behavior. Following are some of the key features around error handling, untrained response handling, adoption measurement.

What is the limit to the number of users that can use the Bot?

There is no limit to the number of users that can chat with your Bot. You have full administrative control to define supported AD domains, users, and authorization. However, the license does not allow the implementation of new/other bots by default.

Why are the benefits of chatbot development services?

1. Enhance customer experience across all channels
Chatbots can be used as your stalling agent when you communicate with your clients. This means that they can help remove issues that usually arise due to language barriers or cross-cultural differences.
Chatbots are capable of providing accurate information and suggestions to customers in a quick manner. This will help you reduce your customer's wait time, the most annoying thing regarding service delivery.
2. A boost in productivity
The use of a chatbot can help reduce employees' workload as they can perform their tasks without any hassle or stress.
3. Increase Revenue
Chatbots can help you to develop an in-depth understanding of your customer's buying behavior and needs. This will allow you to appropriately target them with personalized marketing messages and offers, eventually resulting in higher revenue for the business.
4. Enhance Brand Awareness
In the current scenario, where there are billions of people using social media, chatbots can reach out to more audiences. This will help in increasing brand awareness and also provide a better understanding of your products and services.