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How we work:
what working with us looks like.

See the work, take a free website review if you want one, then get an itemised proposal. Once you sign off, a named lead and team start, and every week you get a written report.

Reply within four business hours (typical) · NDA before we see anything

Brands our teams have delivered for

  • Hello Peter
  • Gruber Logistics
  • Delhivery
  • Thomson Reuters
  • Qatar Airways
  • Grundfos
  • Save
  • BERD
  • Yale University
  • Kuwait Police
  • Dubai Police
  • Panasonic
  • Infosys
  • Kia
  • Hitachi
  • Orange Business Services
How it works

Working with PixelCrayons follows the same steps every time. You send a brief, get an itemised proposal and sign off. Then a named team starts work and reports weekly. You know who leads your engagement, who does the work and how to escalate. Everything is reviewed before it reaches you. Most brands begin with the free website review.

  1. A named lead on every engagementA strategist or tech lead whose name you know answers for the work.
  2. Weekly reporting, tied to revenueA written weekly update in Prism: what shipped, what moved and what's next.
  3. Metrics agreed before work startsThe proposal names the figures we will be judged against.
The steps

From your enquiry to finished work,
step by step.

01
Start

Enquiry and brief

Use one contact form to ask for a free website review or a proposal. Your enquiry goes to the right senior person. We sign an NDA before we see anything sensitive.

02
Once the brief is complete

Itemised proposal

We confirm when your proposal arrives. It lists the work line by line, how senior each person is, milestone dates and one price. It's yours to keep, whether or not we go ahead.

03
Your decision

You sign off

You confirm the scope, the payment and the access we need. Nothing starts before this.

04
Typically 2 to 3 business days later

Kickoff

A named strategist or tech lead takes charge and introduces the team. We join your tools, so you don't have to learn ours.

05
On the date in your proposal

First delivery

You get real work: a design, an audit with fixes made, or live code. The weekly review in Prism starts, measured against the figures agreed at the start.

In every engagement

What you get,
whatever you buy.

01

A named lead on every engagement

A strategist or tech lead whose name you know answers for the work. You speak to them on calls, in reports and when something breaks. No account manager passes messages to a team you never meet.

Named
02

Weekly reporting, tied to revenue

Every week, in writing, in your Prism workspace: what went live, what moved and what's next. It links to visits, sales leads or revenue, not numbers that only look good.

Weekly
03

Metrics agreed before work starts

The proposal names the figures we will be judged against. The first weeks set the starting point. If a number can't be measured, we say so upfront rather than invent a dashboard for it.

Upfront
04

QA and review gates

Nothing reaches you without a review. Before handover, the team tests and peer-reviews code, edits content and critiques designs. Catching problems early costs both of us less.

Every hand-off
05

Your tools for the day to day

Slack, Teams, Jira, Asana, Trello, ClickUp or Basecamp: the team joins your workspace and follows your process. Requests, approvals and the weekly review are recorded in Prism. That gives you one record of what was asked, decided and delivered.

Your stack
06

Early escalation, and clean exits

If something is slipping, you hear it from us first, with a plan. If an engagement isn't working, we say so and wind it down cleanly. You get a full handover of code, designs, accounts and documents. We won't ride out a retainer that has stopped being worth its fee.

In writing
Three ways to start

Commit as little
as you like.

Each step is useful on its own. Plenty of people stop at the first or second. Each step should earn the next one, and you never have to take it.

Where the form sends you

The contact form asks one question: website review or proposal? Your answer sends your enquiry to the right senior person straight away. Whichever you pick, we typically reply within four business hours.

Proof

A real client,
from website review to weekly report.

Brand panel: anonymised case study, B2B SaaS, UK, search and AI-answer visibility
SaaS · UK
Direct engagement

B2B SaaS: from invisible to answer-engine cited.

Topical authority plus answer-engine optimisation (AEO): structured data, answer-first content, entity cleanup. Organic up 127% in five months, with citations in AI Overviews for money queries.

+127%
Organic
5 mo
Elapsed
Read the full case
Who is accountable

The people responsible
for your work.

Leadership and how we’re built →
Parvessh Agarwal

Parvessh Agarwal

Founder & CEO

An entrepreneur at heart. He links business analysis, strategy, clear goals and ROI to practical technology.

LinkedIn →
Saundaraya Gupta

Saundaraya Gupta

Technical Manager

Brings technical work, client updates and project management together, so work moves smoothly from brief to launch.

LinkedIn →

Every engagement

A named coordinator and escalation contact

Know who coordinates your engagement, who owns the work and how to escalate an issue.

All engagements. Roles may be combined and vary with your engagement.

Full terms →
Questions

Frequently
asked.

Once we have a complete brief, we confirm when your proposal arrives. Eligible work can typically start two to three business days after scope, payment and required access are confirmed. Nothing sensitive is shared before the NDA is signed.

No. For the website review, a URL and a sentence about what's bothering you is enough. A rough goal is enough to start planning. Turning a loose idea into an itemised plan is part of our job. The proposal you get back becomes the brief: work, team, timeline and price, and you can question every line.

Yours, for the day to day. The team joins your Slack or Teams and your Jira, Asana, Trello, ClickUp or Basecamp, and follows your process. Where your plan includes it, requests, approvals and reviews live in your Prism workspace. That gives you one record of what was asked, decided and delivered.

You get a written weekly summary in your Prism workspace. It covers what went live, what moved and what's next, against the figures named in the proposal. Each month, a longer report links the work to visits, sales leads or revenue. If a number went the wrong way, the report says so, with a reason and a plan.

You'll hear it from us first, because raising problems early is part of our weekly reporting. First we fix it, with a written plan and dates. If the engagement can't deliver what it promised, we say so. We wind down under the notice terms agreed at the start and hand over code, designs, accounts and documents cleanly.

Yes, and many of our engagements run that way. Our specialists join your daily stand-ups and share your task tracker with your developers or marketers. At kickoff we agree who owns what, so nothing falls between the teams. Documents are shared from day one, so the knowledge stays with you when the engagement ends.

Start with
an itemised proposal.

Send the brief and an itemised, priced proposal comes back. Once you sign off, a named lead and team start, and every week you get a written report.

Reply within four business hours (typical) · No retainer required · NDA standard

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