At PixelCrayons, delivering a product is only part of what we do. Whether it’s digital transformation, custom software, or performance-driven marketing , what truly defines us is how we build trust with every client we work with.
Over the past 20 years, we’ve teamed up with more than 5,000 clients in 38 countries, from ambitious startups to global enterprise brands .
But what really matters?
- The relationships
- The honest feedback
- The trust of our clients
Recently, a claim circulated, suggesting that companies pay for fake reviews. But this is not the case with us.
We aren’t here to pat ourselves on the back. This is about the feedback that fuels us, the people behind that feedback, and why transparency isn’t a “nice-to-have” but a promise we live by.
Let’s tell you how we collect reviews and stay authentic throughout our journey.
Table of Contents
How Do We Actually Collect Reviews?
It’s a natural part of our client workflow. After we complete a project, we ask clients if they’re willing to leave feedback on platforms like Clutch, GoodFirms, or Google.
However, we provide zero pressure. If they choose not to, that’s totally okay. If they do, they’re free to share the truth, including what didn’t go perfectly.
In fact, some of our best internal improvements have come from less-than-perfect reviews, as real feedback pushes us to grow.
Fraudsters often promise cheap work. Genuine results come from authentic experience and process.
What Real Clients Say About PixelCrayons?
We’re proud to have hundreds of verified reviews online and no, not all are 5 stars. We don’t delete or manipulate negative ones. Here’s a snapshot of what actual clients have shared:
What Guides Us Every Day for Better Reviews?
Want to know how we build lasting relationships and maintain trust? It boils down to four core principles:
1. Ethical, Transparent Practices
We inform clients about what is possible and what isn’t. Here’s how:
- We don’t oversell.
- We don’t promise miracles.
- We give clear roadmaps, fair pricing, and upfront timelines.
2. Real Reviews from Real People
What you see online is from actual clients. We link to verified platforms (like Clutch) and never edit or filter the results. Even our 4-star and 3-star reviews are there because that’s honest.
3. Long-Term Relationships Over One-Time Projects
We’re not here for “quick wins.” We have provided:
- 70% of our business comes from repeat clients or referrals.
- We’ve worked with some customers for 5, 7, even 10+ years.
4. Zero Tolerance for Dishonest Tactics
Internally, this is non-negotiable. Any employee or partner who engages in shady practices is immediately flagged and offboarded.
Help us fight impersonators. Share fake links or accounts you come across with our team.
What We Don’t Do?
We discussed how we collect reviews, what our clients actually say, and why we care so deeply about doing business the right way. Let’s be clear on what we don’t believe in and never will.
- No paid reviews
- No bots or fake profiles
- No review swaps or shady incentives
- No review farms or “marketing hacks” to cheat the system
What we do is simple: we ask for honest feedback from real clients, good or bad.
Why Trust Is Our Real Growth Engine?
You can have the best website, the slickest branding, or the flashiest service offering, but if clients don’t trust you, it’s not worth the effort
That’s why we’ve built PixelCrayons to be more than just a service provider. We aim to be a partner. One that startups, enterprises, and digital agencies can rely on not just for delivery, but for consistency, communication, and care. The result?
- Referrals that make up a huge chunk of our leads
- Clients who return to us year after year
- Long-standing partnerships that feel more like collaborations
This level of trust can’t be faked and it definitely can’t be bought. We’ve earned it with one project, one relationship, one real review at a time.
Also Read: A Closer Look at PixelCrayons’ Media Recognition & Accolades
How to Spot Our Real Reviews?
We understand that not everything online feels legitimate. So, how can you tell that the reviews you see for PixelCrayons are 100% real? Here’s what to look for:
1. Verified Platforms Only
We don’t hide reviews on obscure blogs or make them hard to find. You’ll find most of our reviews on trusted, third-party platforms like Clutch, GoodFirms, G2, and Google. These platforms verify businesses and often speak directly with clients before publishing feedback.
2. Detailed, Project-Specific Feedback
Real clients talk about real results. You’ll see specifics like:
- What kind of project did we handle
- What tech stacks did we use
- How did we communicate
- What challenges came up
Fake reviews are usually vague. Ours goes deep because our clients aren’t just giving stars, they’re sharing their journeys.
3. Client Roles and Companies
Look closely and you’ll find reviews tied to actual job titles, industries, and sometimes company names (when permission is given). CTOs, Product Managers, and Marketing Heads are the folks who work with us and speak for themselves.
4. Balanced, Honest Comments
We don’t hide behind a wall of perfect 5-star reviews. Some are 4s, while others mention areas we’ve improved. That’s the point: feedback is real, not filtered. And we take all of it seriously.
Got Questions? Ask Us Directly!
We get it, the internet’s full of noise. One tweet or post can spark doubt. We’re here to listen, clarify, and continue improving. We’re deeply grateful for every business that’s trusted us, challenged us and grown with us.
If you ever come across something about us that doesn’t feel right, please don’t hesitate to ask us. Reach out to our team and get clarity straight from the source.
And to those considering working with us, we’ll bring the same integrity, transparency, and hustle that have helped us thrive for 20 years.
