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Get Expert Application Maintenance And Support Services

We ensure your web and mobile applications run smoothly with our comprehensive IT support and maintenance services, covering monitoring, auditing, and more.

Application Support

Get expert assistance with any application issues, including standard fixes, proactive monitoring, and new functionality implementation.

Application Maintenance

Our mobile app maintenance services covers technology consulting, security audits, server management, OS updates, and performance control for uninterrupted operation.

Application Monitoring

We address monitoring issues proactively, ensuring efficient app performance by eliminating bottlenecks and considering client input.

Application Re-Engineering

We analyze and improve web or mobile applications, enhancing functionality and addressing bugs to optimize software performance.

Pre-Support Auditing

We independently audit software products, providing detailed assessments and enhancement recommendations for better performance.

Application Security Management

Ensure the security of your applications with our comprehensive stress testing, penetration testing, and vulnerability reporting services.

OS & Server Migration

For underperforming systems, we migrate products to other OS or servers, ensuring improved performance outcomes.

Regular Software Updates

Stay up-to-date with the latest software updates and patches through our regular update services, keeping your apps secure and optimized.

Backup & Disaster Recovery

Safeguard your data and applications with our backup and disaster recovery services, providing peace of mind in the event of unexpected incidents.

Optimize Your Applications Now!

Ensure seamless performance and efficiency with our expert application maintenance and support services, enhancing user satisfaction by 30%.


PixelCrayons: Expert App Maintenance & Support

At PixelCrayons, we excel in maintaining and supporting applications with a blend of quality, innovation, and efficiency.

Our team comprises top-tier software talent dedicated to delivering secure, resilient, and cost-effective solutions.

  • Trusted by startups to Fortune 500
  • Support from ideation to deployment
  • Adherence to data security protocols
  • On-time project delivery, no surprises
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Awards & Certifications -

Redefine Your Online Presence

Experience next-level digital marketing and transformation services to unleash your online potential.

4,200+ Projects Launched projects executed successfully
19+ Years Experience Years Of Experience in this feild
2500+ Satisfied
Total No. of Satisfied Customers

Tailored Tech for All Business Types

Regardless of your business size or sector, our software engineering expertise is designed to elevate your operations.



Accelerate your startup’s growth with tailor-made software solutions designed to streamline operations and scale your business effectively.


Digital Agencies

Empower your digital agency with custom software solutions that amplify creativity and efficiency, distinguishing you in the competitive digital landscape.



Elevate your enterprise with bespoke software solutions crafted to meet the unique demands of large-scale operations, enhancing productivity and innovation.


Product Companies

Drive product innovation and market leadership with customized software solutions that optimize development processes and enhance product performance.



Empower your marketing strategies with specialized software solutions that streamline campaign management, analytics, and customer engagement, maximizing your marketing ROI.



Revolutionize your technology infrastructure with cutting-edge software solutions tailored to your technical requirements, enabling seamless integration and scalability.

Third-party Application Takeover

Our comprehensive process includes a thorough assessment, planning, execution, and ongoing monitoring to ensure the security and functionality of your applications. Trust us to take care of your third-party applications, so you can focus on running your business.

Partner with Us for Support!

Let our mobile app maintenance services experts handle all your application maintenance needs, providing round-the-clock support to ensure smooth operations and customer satisfaction.


We Cover All Maintenance & Support Challenges

Our web and mobile app maintenance engineers tackle significant and complex challenges, offering tailored solutions to your software issues.

Corrective Maintenance

Customize, reengineer, and enhance your software to address any issues, ensuring optimal system functionality and performance.

Adaptive Maintenance

Ensure stability and reliability in your software’s altered environment with our adaptive software maintenance services, provided by our dependable support team.

Scheduled Maintenance

Keep your IT system and applications updated with the latest technology to stay ahead of the competition, thanks to our expert application maintenance and support services.


Innovative solutions driving the future of financial technology.

Amplify your financial brand's reach and trust with targeted digital strategies.

Innovations enhancing the world of education and online learning.

Elevating online retail with expert eCommerce digital solutions.

Empowering healthcare and life sciences with digital tools.

Digital solutions streamlining logistics and supply chain management.

Digital solutions that modernize banking and financial services.

Drive fintech innovation and customer acquisition through cutting-edge digital marketing.

Choose From Our Hiring Models

With us, you can choose from multiple hiring models that best suit your needs.

Hiring model

Dedicated Team

Hire an autonomous expert team that, consists of Software Engineers, Quality Analysts, Project Managers and other professionals to deliver efficient and timely technology solutions. Job roles and responsibilities of our experts are discreetly defined for each project, and management is jointly handled by a Scrum Manager and the client’s product owner.

  • Risk-free contracts
  • Hassle-free hiring process
  • No hidden charges
  • Month to month billing
  • Flexibility on team size & expertise
  • White-labelled services available
  • Best fit for Startups, MVPs, and Software Development Agencies
Hiring model

Team Augmentation

Our team augmentation model allows you to select the right set of talent and experience helping you fill the talent gap in your team. The augmented team works as part of your local or distributed team, attends daily meetings, and directly reports to your managers. This hiring model is suitable for businesses and projects of all sizes.

  • Expertise on demand
  • Quick scaling / de-scaling
  • Month-end billing
  • Overcome hiring barriers
  • Direct Reporting
  • Shorter Go-To-Market
Hiring model

Project Based

Fixed Price Model:

It is obtained when the project specifications, scope, deliverables, and acceptance criteria are clearly defined, enabling us to evaluate and frame a fixed quote for the project. It best suits the small-mid scale projects having well-documented specifications.

Time & Material Model:

It best suits projects with a dynamic scope or complicated business requirements, hindering accurate cost estimation. You pay for the services according to the time spent on the project and get an opportunity to realise the optimum benefits.

Get Detailed Information On Application Maintenance And Support Services

Here is our complete guide on application maintenance and support services that you can consider for your next big project. It helps you learn about the process, get detailed information, and choose the right team.

Introduction to Application Maintenance Support

Introduction to Application Maintenance Support

Application maintenance support is the continual process of managing, improving, and extending software applications after initial development and deployment. It’s like having a team of expert application maintenance and support services providers working diligently in the background to maintain the top-notch state of your applications, allowing you to concentrate on your core business without being concerned about technical concerns.

Common Challenges Without Maintenance

Common Challenges Without Maintenance

Like any other complex system, applications require regular care and attention to keep running smoothly. Without proper web application maintenance services, you might encounter common challenges that can significantly impact your business and user experience.

1. Performance Issues

Applications can become sluggish and slow over time. This can frustrate users, leading to a decline in customer satisfaction and even abandonment of your application in favor of faster alternatives.

2. Security Vulnerabilities

Without timely updates and patches or taking assistance from a reliable application maintenance and support services,  applications can become vulnerable to cyberattacks and data breaches. Hackers are always looking for weaknesses to exploit, and neglecting maintenance makes your application an easy target. 

3. Compatibility Problems

As new devices, operating systems, and software versions are released, older applications might need help to keep up. Lack of maintenance can result in compatibility issues, making your application unusable for a significant portion of your target audience. To overcome this issue, get in touch with a reliable software maintenance services provider.

4. Increased Downtime

Application failures can lead to unplanned downtime, which can be costly for businesses. Downtime disrupts your operations, inconveniences users, and affects your revenue. Regular maintenance helps identify and fix potential issues before they escalate into major problems, reducing the risk of unexpected downtime.

5. Loss of Competitive Edge

User expectations are high in today’s fast-paced digital world. If your application fails to meet their evolving needs due to lack of maintenance, they may turn to your competitors. Keeping your application up-to-date and well-maintained gives you a competitive edge and helps retain your user base.

6. Escalating Costs

Neglecting maintenance in the short term might seem cost-effective, but it can lead to greater expenses in the long run. The longer you postpone maintenance, the more complex and costly the fixes can become. Regular maintenance helps catch issues early on, preventing them from snowballing into major budget-draining problems.

The key to overcoming all the issues is to invest in reliable software maintenance services, ensuring that your systems remain optimized, secure, and up-to-date for seamless performance and longevity.

Benefits of Application Maintenance Support

Benefits of Application Maintenance Support

Maintaining your software application is as crucial as ever in today’s fast-paced digital landscape. Here are some benefits of software and application maintenance services:

  • Reliability at its Best

Imagine having an application that works flawlessly daily. With Application Maintenance Support, you can rest assured that pesky bugs and glitches are promptly identified and fixed, keeping your application running like a champion, no matter the load.

  • Enhanced Security 

In the digital world, safety is paramount. With regular security updates and patches, our support team shields your application from potential threats, safeguarding sensitive data and providing peace of mind.

  • Smoother User Experience 

Nothing frustrates users more than slow and unresponsive applications. Our application support services focus on optimizing performance and ensuring users have a smooth and delightful experience every time they interact with your app.

  • Cost-Effectiveness

Software maintenance and support can save you from unexpected expenses. By catching and fixing issues early on, we prevent minor hiccups from snowballing into major problems, saving you time, money, and headaches.

  • Focus on Growth 

With our team handling the nitty-gritty of application maintenance, you can focus on what truly matters – growing your business. Spend time innovating, strategizing, and serving your customers while we care for the technical aspects.

  • End-User Support 

Our support team is here to assist your end-users, promptly addressing their questions and concerns and ensuring they have a smooth experience with your application.

Types of Application Maintenance Support

Types of Application Maintenance Support

Application Maintenance Support is a bunch of services and help that ensure your app stays smooth, secure, and always ready to serve your users. Let’s take a closer look at the different types of Application Maintenance Support:

1. Bug Fixing 

Application Maintenance Support includes bug fixing; our team works tirelessly to find and squash these bugs. This way, your users get a seamless experience, free from annoying glitches.

2. Software Updates & Upgrades

With software updates and upgrades, we ensure your application has the latest and greatest features. It’s like giving your app a cool makeover, keeping it fresh and competitive in the digital world.

3. Performance Optimization

Performance optimization is about making your app lightning-fast and efficient. We fine-tune the code, streamline processes, and optimize resources so your users enjoy a speedy and smooth experience.

4. Security Patching

Security patching is like adding extra layers of defense to keep hackers at bay. We regularly update your app’s security to safeguard sensitive data and ensure users’ trust.

5. Technical Support 

Our support team is here to assist your users with any queries or issues they encounter while using the app. From troubleshooting to guiding them through the features, we’re always there to lend a helping hand.

6. Compatibility Testing

Technology is diverse, with various devices and software versions. Compatibility testing ensures that your app works smoothly across different platforms and devices. 

7. Data Backup & Recovery

We regularly back up your app’s data to prevent any major losses. And in the rare event of data loss, we work diligently to recover it, like a superhero retrieving precious treasures.

8. Regulatory Compliance

Navigating through the sea of regulations can be tough. With regulatory compliance support, we ensure that your app meets all the necessary guidelines and standards. This way, you can focus on your business, knowing your app is playing by the rules.

Cost of Application Maintenance Support

Cost of Application Maintenance Support

The cost of Application Maintenance Support depends on a few factors, similar to how your car’s maintenance cost varies based on its make, model, and usage. Let’s break down these factors:

  • Application Complexity

The more complex your application is, the more effort and time our team needs to dedicate to its maintenance. Complexity can be determined by the number of features, integrations with other systems, and the overall architecture of your application.

  • Support Level

Just like some car services offer different levels of maintenance packages, we provide varying support levels. These levels may range from basic support, covering essential bug fixes and updates, to premium support, which includes round-the-clock assistance and faster response times.

  • Application Size & User Base

Larger applications with a substantial user base may require more resources for maintenance. Frequent updates and performance monitoring may be necessary to handle the increased load and ensure a smooth user experience.

  • Frequency of Updates

If your application requires regular updates to keep up with the latest technology trends or security patches, it may impact the maintenance cost. Regular updates are vital to prevent potential issues and vulnerabilities.

  • Customization & Enhancements

If you’ve customized your application or plan to add new features over time, the maintenance cost might reflect the extra effort needed to support these customizations.

  • Service Level Agreement (SLA)

The SLAs define the response times, resolution times, and availability of support. Depending on your desired SLA, the cost of maintenance support may vary.

Step-by-Step Process for Application Maintenance & Support

Process for Application Maintenance & Support

The process for Application Maintenance and Support typically includes the following steps:

  1. Monitoring the performance of the application and investigating issues as they arise.
  2. Surfacing areas for improvement and coordinating with teams to make changes.
  3. Deploying updates and fixes to the application as needed.
  4. Maintaining documentation on the current state of the application and changes made over time.
  5. Working with other teams to ensure that all dependencies are up to date and compatible with one another.
  6. Planning for future enhancements or modifications to the application.

Application Maintenance and Support is a vital process that helps keep crucial applications running smoothly, while also making sure that they continue to meet users’ needs over time. This process can be complex and time-consuming, but working with a dedicated eCommerce development company can help make it more manageable.

Frequently Asked Questions

Here are some frequently asked questions about the application support & maintenance team. If you need more information or have other questions, feel free to contact us.

Why should I choose PixelCrayons for application maintenance and support services?

At PixelCrayons, we are committed to providing businesses with reliable and affordable services that will help them easily manage and maintain their software applications. Our experts utilize a proactive approach to identify and address potential issues before they can cause disruptions. This results in minimal downtime and greater efficiency. Our services are tailored to your needs, and our experts ensure your applications remain active.

Moreover, we offer comprehensive web application maintenance services to ensure your online platform operates smoothly, providing timely updates, bug fixes, and optimizations to enhance user experience and functionality.

We provide peace of mind and the most dependable solutions for your application maintenance and support needs.

How much do you charge for application maintenance & support services?

Our IT support and maintenance services ensure smooth operation of your systems and software, minimizing downtime and maximizing productivity for your business operations. However, the level of assistance and cost estimation required for maintaining and supporting an app depends on its complexity. Feel free to contact our experts via call or email to discuss your project and get an exact cost estimate.

What types of clients have you worked with?

Most clients, including ISVs, SMEs, digital agencies, and enterprises, rely on us for mobile app maintenance services. We also have software clients in education, finance, healthcare, media, automotive, and retail. Additionally, being a reliable application maintenance company, we serve tech-enabled companies that develop custom software for their business to use internally as a competitive advantage.

What is your typical process for working with a new client?

We follow these steps when working with a new client:

  • Exploratory discussion – It is to identify areas of need and determine if there is a mutually beneficial relationship.
  • Technical discussion – Sometimes, this is paired with the exploratory meeting. This is where we get into the technical details of what you have and what you are looking for.
  • Qualification call – This is where we identify the resources you may need for your project. Before this call, our application maintenance company may provide you with resumes for consideration.
  • Documentation – It is the final step before engagement. Here, we document the relationship by completing a Master Service Agreement (MSA) for the association and a Statement of Work (SOW) for the specific project. These documents outline the project’s relationship parameters, resources, costs, timeline, and associated dependencies.

Overall, as an application maintenance company, we initiate our partnership with new clients by thoroughly understanding their existing software systems and developing tailored maintenance plans to ensure optimal performance and longevity.


Experience Seamless Operations Now!

Partner with us to ensure uninterrupted operations of your apps, optimizing performance and minimizing disruptions for improved business continuity.

Client Success Stories

We are pleased to serve our clients and take great pride in delivering quality services that exceed their expectations. Here is what some of them have to say about us: