Trusted by startups
and Fortune 500 companies

Our Services

We understand the importance of maintaining the functionality and security of your web and mobile applications. That’s why we offer comprehensive full-cycle application maintenance and support services to keep your apps running smoothly. From system monitoring and auditing to simple support, we have you covered.


Application Support

Our experts help you with application issues of any complexity level, such as standard issue fixing, proactive monitoring, source code issue resolution, application code optimization, new functionality, etc.


Application Maintenance

We provide complete mobile application maintenance services, including technology consulting, security audit, server management, OS versions update, application licenses check, resources availability & performance control.


Application Monitoring

By addressing the monitoring-related issues, eliminating bottlenecks, and taking into account client input in a proactive manner, we make sure that your applications run more efficiently.


Application Re-Engineering

We revise the current state of a web or mobile application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of software products.


Pre-Support Auditing

We independently audit the software products and provide a document containing a detailed status assessment and recommendations for its enhancement.


OS & Server Migration

If operational systems and servers do not perform to the utmost, our specialists can migrate the product to another OS or server to improve performance results.

We Cover All Maintenance & Support Challenges

Our web and mobile app maintenance service engineers help you with significant and complex maintenance challenges. Besides, our services meet specific challenges that your software faces.


Corrective Maintenance Services

Our experts can customize, reengineer and enhance your present software solution. Moreover, we can tackle major or minor issues that hamper system functionality.


Adaptive Maintenance Services

Being a reliable application support and maintenance services company, we offer adaptive maintenance services. In this, our team ensures your software works stably and reliably in the new, altered environment.


Scheduled Maintenance Services

Our experts ensure that your entire IT system or application stays updated and in line with the latest technology ahead of the competition.

Third-party Application Takeover

Our comprehensive process includes a thorough assessment, planning, execution, and ongoing monitoring to ensure the security and functionality of your applications. Trust us to take care of your third-party applications, so you can focus on running your business.



  • Knowledge transfer from the present team to PixelCrayons
  • Architecture & code audit
  • Related documentation auditing
  • Functional and performance testing

Remedy Activities

  • Bug fixes
  • Performance tuning
  • Missed documentation replenishment
  • Improvements planning

Maintenance & Support

  • Online helpdesk and support service
  • Scheduled and on-demand updates
  • Issue tracking and rectification
  • Backup and recovery

Ready To Get Started?

Improve your existing solution with our software maintenance services. With 18+ years of experience, we’ve provided reliable support to 5400+ clients in 38+ countries. Let us help optimize your application’s performance.

Why Choose App Support & Maintenance Services From PixelCrayons?

We offer multiple benefits that make your support and maintenance tasks hassle-free. Here are some reasons to choose us:



Track progress via easy communication.

Flexible approach for app support & maintenance to suit business needs.

Proactive IT maintenance based on the latest technology.

24×7×365 availability & on-time project delivery.

Experienced support & maintenance engineers.

Choose From Our Hiring Models

You can choose from multiple hiring models that best suit your needs.


Dedicated Team

In this model, you can hire an autonomous professional team that comprises software engineers, quality analysts, project managers, and other experts to offer efficient and on-time technology solutions. Our professionals’ job roles and responsibilities are discreetly defined for each project, and management is jointly managed by a scrum manager and the client’s product owner.

  • Risk-free contracts
  • Hassle-free hiring process
  • No hidden charges
  • Month-to-month billing
  • Flexibility on team size & expertise
  • White-labelled services available
  • Best fit for Startups, MVPs, and
    Software Development Agencies

Team Augmentation

Here, you can pick the right set of skills and experience to fill your team’s talent gap. The extended team works as your local or distributed team, reports to your managers daily and attends daily meetings. This hiring model is appropriate for businesses and projects of all sizes.

  • Expertise on demand
  • Quick scaling / de-scaling
  • Month-end billing
  • Overcome hiring barriers
  • Direct Reporting
  • Shorter Go-To-Market

Project Based

In this model, you can hire a dedicated team for specific projects. The professionals work on-site or remotely and offer timely services until the project is completed. This is an ideal approach when short-term goals need to be achieved in a specified timeline.

Fixed Price Model:

It is followed when the project specifications, goals, scope, deliverables, and acceptance standards are precisely defined, allowing us to assess and frame a fixed quote for the project. This model is best suited for small-mid scale projects with well-documented specifications.

Time Material Model:

It best suits projects with a vibrant scope or complex business needs, restricting accurate cost estimation. You pay for the services as per the time spent on the project and get a chance to recognize the optimum benefits.

Case Studies

As the top web application maintenance services, we have built and maintained several web applications for our clients. We have worked with various organizations, from small businesses to large enterprises. Here are some of our most successful projects:



Fruitful is an online location-based app. The platform is designed to buy the freshest fruits and vegetables in three simple steps. With over a variety of 100 fruits and vegetables, one can buy them with a phone tap.

Get Detailed Information On Application Maintenance & Support Services

Here is our complete guide on Application Maintenance & Support Services that you can consider for your next big project. It helps you learn about the process, get detailed information, and choose the right team.

Our Latest Blogs

We at PixelCrayons are passionate about discussing recent technologies and applications. We constantly write blogs and articles associated with the field of technology. So, don't miss our detailed and insightful write-ups. You'll find all our latest blogs and blog updates here:

Frequently Asked Questions

Here are some frequently asked questions about the application support & maintenance team. If you need more information or have other questions, feel free to contact us.

Why should I choose PixelCrayons for Application Maintenance & Support Services?

At PixelCrayons, we are committed to providing businesses with reliable and affordable services that will help them easily manage and maintain their software applications. Our experts utilize a proactive approach to identify and address potential issues before they can cause disruptions. This results in minimal downtime and greater efficiency. Our services are tailored to your needs, and our experts ensure your applications remain active.

We provide peace of mind and the most dependable solutions for your application maintenance and support needs.

How much do you charge for Application Maintenance & Support Services?

Maintaining and supporting an app depends on the complexity of the program and the level of assistance required. Please get in touch with our experts via call or email to discuss your project and know the exact cost.

What types of clients have you worked with?

Most clients are ISVs, SMEs, digital agencies, and enterprises. We also have software clients in education, finance, healthcare, media, automotive, and retail. Additionally, we serve tech-enabled companies that develop custom software for their business to use internally as a competitive advantage.

What is your typical process for working with a new client?

We follow these steps when working with a new client:

  • Exploratory discussion – It is to identify areas of need and determine if there is a mutually beneficial relationship.
  • Technical discussion – Sometimes, this is paired with the exploratory meeting. This is where we get into the technical details of what you have and what you are looking for.
  • Qualification call – This is where we identify the resources you may need for your project. Before this call, we may provide you with resumes for consideration.
  • Documentation – It is the final step before engagement. Here, we document the relationship by completing a Master Service Agreement (MSA) for the association and a Statement of Work (SOW) for the specific project.

These documents outline the project’s relationship parameters, resources, costs, timeline, and associated dependencies.

Can I test PixelCrayons's Application Maintenance Support Services before committing to long-term engagement?

If you are unsure about your product, your strategy or direction, how many people you will need, or the types of expertise required, PixelCrayons is happy to help you with a free assessment. There is no commitment, and the process will help you clarify critical requirements to complete your project successfully.

How much does it cost to maintain an app?

The cost of maintaining an app can vary depending on several factors, such as the app’s complexity, the development team’s size, and the frequency of updates. On average, app maintenance can cost 15% to 20% of the initial development cost per year. It includes expenses such as hosting, bug fixes, security updates, and new feature development. 

However, the actual cost may be higher or lower based on the specific requirements of the app and the market rates for app development services.

Client Success Stories

We are pleased to serve our clients and take great pride in delivering quality services that exceed their expectations. Here is what some of them have to say about us: