Our Chatbot Development Services

PixelCrayons has a team of experienced AI Chatbot developers who can seamlessly handle all the tech requirements of clients from different industry verticals. From planning to deployment, our AI Chatbot development services will cater to your every need. Here is an overview of our offerings:


Conversation Design

Our interfaces drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus, and images

Chatbot Architecture

We have built bots for internal use and customers. Our experts know which permutations of frameworks, APIs, and plugins will work best for which use cases

Natural Language Processing

Our chatbot app development company use NLU and NLP to identify categories such as Intents, Actions, Entities, and Context around which responses can be framed.

Processing Pipeline

We help you minimize false negatives and positives with a pre-processing pipeline to handle common errors with dependency parsing, lemmatization, POS-checking, etc.

Deployment & Integration

After preprocessing, our chatbot developers conduct cloud or on-premise deployment, implementing microservices/REST-based architecture to minimize downtime.

Chatbot Consultancy

Our AI chatbot development company help you identify the best use cases for your business and provide an end-to-end roadmap for successful chatbot implementation.

Automate Your Business Processes Now!

Streamline your operations and save 80% on manpower costs with our efficient Chatbot Solutions tailored to your business needs.


Chatbot Use Cases

Top AI chatbot companies can help you implement robust solutions across different industry verticals. These chatbots can handle multiple services like complaints, customer care, feedback, booking, searching, handling payment procedures, etc. Here are some of the key industries:


eCommerce Chatbot

They offer personalized shopping recommendations, product comparisons, order tracking, and reordering. They provide customer support, shipping notifications, and handle queries.


Ticketing Chatbot

Clients can directly interact with the Chatbot for booking and searching for tickets. They can check the date and time of travel, ticket pricing, etc. In addition to this, Chatbot can inform you if there are any schedule changes.


News Chatbot

It can send personalized alerts, breaking news, specific stories, and live sports scores from a web app in a chat message. In addition to this, a news chatbot can send a list of stories from multiple publishing platforms.


Food Ordering Chatbot

It allows customers to order food online, diners to reserve tables, and browse important information & menu through the restaurant’s Facebook Messenger more conveniently.


Hotel Booking Chatbot

Users can browse, search and make hotel reservations. A chatbot can also enhance communication with guests before, during, and after their stay in the hotel.


Customer Support Chatbot

It can easily replace live chat agents. A chatbot can reply, provide correct answers or even escalate requests. Besides, it can respond to asked questions or offer timely information frequently.


Finance Chatbot

This kind of chatbot can send push notifications with live stock updates of various firms based on clients’ preferences. It can update the client’s bank account balance, credit card, etc.


Legal Assist Chatbot

Get legal assistance, price quotes, and various other legal advice to those starting a new business and those already running a business who need legal help.

PixelCrayons: Leaders in Chatbot Development Services

With PixelCrayons, unlock unparalleled excellence in chatbot development, where innovation leads to transformative solutions.

Our chatbot development team, sourced from top-tier talent, consists of skilled developers, designers, and strategists committed to delivering secure, resilient, and cost-effective chatbot solutions.

  • Customized chatbots tailored to your needs
  • Seamless integration with existing systems
  • Advanced AI algorithms for enhanced functionality
  • Continuous optimization for optimal performance
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Emerging Technologies We Rely On

Leveraging the latest technologies, we enable businesses to attain 360-degree business growth with reliable and scalable solutions.

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Artificial Intelligence

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Internet of Things

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Cloud Computing

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Big Data

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Augmented Reality


Innovative solutions driving the future of financial technology.

Amplify your financial brand's reach and trust with targeted digital strategies.

Innovations enhancing the world of education and online learning.

Elevating online retail with expert eCommerce digital solutions.

Empowering healthcare and life sciences with digital tools.

Digital solutions streamlining logistics and supply chain management.

Digital solutions that modernize banking and financial services.

Drive fintech innovation and customer acquisition through cutting-edge digital marketing.

Get Detailed Information On Chatbox Development

Here is our complete guide on front-end development teams that you can consider for your next big project. This will help you learn about the process, get detailed information, and choose the right team for you.

Major Benefits of Using Chatbots for Business

benefits of using chatbots

AI-driven tools have recently made huge strides, evolving from basic keyword replies to empathetic, seamless interfaces. With chatbots, businesses can cut overhead costs by engaging with customers directly through intelligent messaging services.

Chatbots offer a faster and more engaging customer service experience, leaving users feeling heard and valued—resulting in higher conversion rates.

Chatbots also allow companies to reach audiences that might not actively seek out their products. If your company sells household goods or consumer electronics, millennials would love to shop using a chatbot app instead of browsing websites or interacting with a salesperson!

Chatbots are customizable, making them the perfect fit for any business. And finally, they’re fast: when someone needs help right away, like with an emergency flight booking, they don’t want to wait on hold for 30 minutes waiting for a human operator.

In addition to reduced cost and increased speed of contact with clients, chatbots free up valuable employees’ time from repetitive tasks so they can focus on more creative projects.

A chatbot app development company can help businesses automate customer interactions, streamline processes, and enhance user experience, leading to increased efficiency and customer satisfaction.

Chatbot vs. Mobile Application: Understanding the Differences

The main difference is how their users perceive them. A mobile application is separate from your messaging app, so you must open it and initiate a connection. With a chatbot, you can simply send a message or notification (depending on how you’ve set it up) and get an instant response that usually contains valuable information or functionality.

Chatbots rely heavily on machine learning algorithms, which means they grow more intelligent over time as they receive more interactions. Not only that, but they tend to be highly personalized and can sometimes adapt depending on your behavior. These things make them seem much more like actual human beings than mobile applications are capable of doing now. Plus, the lack of a requirement for an internet connection means that people who don’t have reliable access to data networks might still be able to use chatbots even in remote areas.

In general, both bots and apps can provide many functions to users. There are some key differences between the two. Mobile applications are designed with standalone usability in mind, whereas chatbots offer persistent engagement with an interface that may feel more natural to engage with.

Furthermore, a mobile application relies on its user opening it up and initiating contact, whereas chatbots can be contacted at any time without being initiated. It is also possible to interact with chatbots without having them installed on your phone. As a result, the user experience is often more seamless with chatbots than with mobile applications.

For example, using Facebook Messenger to call out and speak directly to a bot will likely cause less confusion than remembering where exactly in Google Play or iTunes one needs to find their desired app.

There are other benefits associated with this kind of setup as well. For instance, not needing internet connectivity makes chatting easier for those who live in rural areas or often travel abroad. Furthermore, maintaining one’s phone during the day can affect performance levels during work hours; this issue would not apply when using a laptop computer or desktop computer during those same hours.

Leveraging Chatbots for Business Success

Chatbot Daevelopment

By implementing a chatbot in your business, you can:

Enhance Customer Service

Chatbots can dramatically improve customer communication and overall customer experience (CX). Instead of having people contact a call center, they can reach out to your bot and get their questions answered quickly and efficiently.

Improve Productivity

Chatbots boost productivity by handling repetitive tasks such as automating workflows or retrieving reports. As the volume of work increases, so does the need for bots to handle all the administrative tasks that humans used to do manually.

Allocate Human Resources more Effectively

Chatbots can take on mundane projects like data entry and responding to frequently asked questions while freeing up staff members for higher-level projects and responsibilities. You might even find yourself needing fewer employees!

Increase Brand Awareness

One way chatbots can enhance CX is by presenting information relevant to each individual user which will give them an impression of your company’s expertise without any effort on your part. And this could lead directly into increased brand awareness.

Key Benefits of Deploying Chatbots in Business Operations

Chatbots can improve business operations in several key ways. Using a chatbot for customer service, for example, can significantly cut down on wait times and reduce costs associated with hiring support staff.

Chatbots are also adept at providing quick, accurate answers to questions that would otherwise take an employee forever to research or require them to log into multiple applications in order to get it done. These AI-powered tools make it easier and faster for employees to access information they need while simultaneously freeing up human employees’ time so they can focus on other tasks.

Besides, chatbots help give customers a more personalized experience, an important factor in retaining clients long-term. For all these reasons, deploying chatbots has the potential to be one of the most impactful changes you can make to your business today.

With this powerful tool at your disposal, you have the opportunity to increase productivity among both employees and customers alike, which will ultimately lead to higher revenue.

Getting Started: Building Your Own Chatbot

There are two main methods of building a chatbot: use a conversational interface builder tool or develop your own. Conversational interface builder tools allow you to build a bot by clicking together prefabricated blocks of code and dragging them into place on a visual interface. You can then train it by typing in sample conversations with yourself or others.

These tools can be very useful for someone who knows what they want their chatbot to do, but do not know how to code. However, the downside is that these tools are usually not customizable enough to suit any specific needs. For this reason, developers typically opt for developing their own bot instead.

It’s difficult to create a custom-made bot from scratch, so there are many frameworks and libraries out there designed specifically for building bots. If you know which framework or library you want to work with before starting your project, there’s no need to reinvent the wheel.

However, if you’re still unsure where to start or just don’t have enough time or resources to get started – you can hire chatbot developers to develop an efficient chatbot tailored for your business.

Industry Insights

Gain industry insights and learn from our proven track record with our latest blogs and case studies.


Chatbots in Banking: How Can They Improve Customer Experience?

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The Top 7 Healthcare Chatbot Use Cases You Need to Know

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Top 10 Amazing Chatbot Benefits for Higher Business Growth

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Client Success Stories

We are pleased to serve our clients and take great pride in delivering quality services that exceed their expectations. Here is what some of them have to say about us:

Frequently Asked Questions

Here are some questions that our clients frequently ask when they hire chatbot developers from us. If you need more information or have other questions, feel free to contact us.

What are PixelCrayons's USPs as an AI chatbot development company?

With 19+ years of experience in the IT industry, our AI chatbot development company in India understands technology very well. We believe in showing you the real numbers. Here are some reasons why you will end up loving PixelCrayons.

  • 5400+ happy customers
  • 12500+ successful projects
  • Strict Non-disclosure agreement
  • First-time right approach
  • AI-driven task monitoring
  • 100% bug-free coding
  • No contract lock-ins
  • DevOps & Agile Approach

What is the experience of your chatbot development team?

At PixelCrayons, we have the best teams with 5+ years of experience in Chatbot development. Being a reputable AI chatbot development company in India, our team members are tech enthusiasts who strive for excellence. Thus, the best results are always guaranteed.

Is there any hidden cost for your chatbot development services?

No. We discuss your Chatbot requirements and then quote a price. Once we start working, we ensure that the outlined price quote is strictly adhered to. For more information, you can contact our chatbot company in India today.


Do I get access to project management software and timesheet reports?

PixelCrayons provides clients with timesheet reports and full access to the project management tool, as per their chosen frequency, when they hire chatbot developers.

How does PixelCrayons help with reducing the error rates in the Chat?

We believe that chatbots grow more robust as time and usage increase. PixelCrayons provides a comprehensive set of features to ensure that chatbot administrators have complete control over the Bot’s behavior.

How much does it cost to develop a chatbot?

Many factors play a role in Chatbot development costs. Some of them are listed below:

  • Your chatbot requirements
  • The complexity of your chatbot
  • Availability of tools to create the back-end and front-end of your chatbot
  • Whether you need real-time or offline conversation support
  • The number of integrations required
  • The time your chatbot is expected to be available for work
  • Geography or location of the target audience that you are looking to have access to your bot
  • The languages that need support, i.e., French, Spanish, German, etc.

How long does it take to build a chatbot?

It depends on various factors such as – your chatbot requirements, your project’s priority, your chatbot’s complexity, and the availability of tools to create the back-end and front-end of your chatbot. Building a basic bot with limited interactions usually takes 3-6 weeks.

How do I find a top AI chatbot development company in India?

There are several top AI chatbot development company in India. However, here are some points that you should consider before hiring a chatbot developer – 

  • Look at their previous work and check if they have a portfolio.
  • Find out if their clients are satisfied with the company’s chatbots for them.
  • Try to contact their past clients for references.
  • Make sure that the company has expertise in chatbot development.
  • Find out if they have a team of experts who understand your business requirements and can work on all aspects of the project.