India's Most Trusted

Chatbot Development Services

Get chatbot development services to revolutionize the way you interact with your customers and streamline all the business interactions. We create voice bots and chatbot using Dialogflow, IBM Watson, Amazon Lex, fastText, Rasa NLU, & Microsoft Bot Framework.

  • 2X faster delivery
  • Strict NDA Terms
  • Save Upto 60% on Development
  • Agile/DevOps Development Process

Our Chatbot Development Services

Our chatbot developers provide highly intelligent and sophisticated Chatbot solutions that can be implemented into diverse domains such as e-commerce, customer support, entertainment, delivery services or healthcare.

  • Conversation Design

    Essentially UI/UX 2.0. Our interfaces will drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus and images.

  • Chatbot Architecture

    Our chatbot developers have built bots of our own for internal use and for customers, and we know which permutations of frameworks, APIs, and plugins will work best for which use cases.

  • Natural Language Processing

    We use NLU and NLP to parse identify and languages various categories such as Intents, Actions, Entities and Context around which responses can be framed.

  • Processing Pipeline

    Our chatbot developers help minimize false negatives and false positives with a pre-processing pipeline to handle common errors with dependency parsing, lemmatization, POS-checking etc.

  • Deployment & Integration

    Once preprocessing is done, the chatbot is ready to deploy. Our chatbot developers can do either cloud or on-premise deployment and microservices/REST based architecture for minimal downtime.

  • Chatbot Consultancy

    If you have any query related to Chatbot development, feel free to contact us. Our consultant will provide you free advice on Chatbot design and development.

Chatbot Use Cases

Chatbots can be implemented across different industry verticals as they can take care of multiple services like complains, customer care, and feedback, booking, searching, handling payment procedure etc. Thus, chatbots can handle a number of tasks in the following Industries:

  • E-commerce

    eCommerce Chatbots can reach out to more customers. The bot can list products, list menus, answer live questions, add products to cart, process orders, make product suggestions, & send shipping updates.

  • Ticketing

    Clients can directly interact with the chatbot for booking and searching tickets. They can check date and time of travel, ticket pricing, etc. In addition to this, Chatbots can inform if there are any changes in schedule.

  • News

    News Chatbots can send personalized alerts, breaking news, specific stories, live sports scores from a specific web app, in a chat message. In addition to this, it can send a list of stories from multiple publishing platforms.

  • Food Ordering

    Food ordering Chatbots allows to order food online, diners to reserve tables, browse important information & menu through the restaurant's Facebook Messenger in a more convenient way.

  • Hotel Booking

    Hotel booking Chatbots help people to browse, search and make hotel reservations. Chatbots can also enhance the communication with guests before, during and after their stay in hotel.

  • Customer Support

    It can easily replace live chat agents. They can reply to frequently-asked-questions or offer timely information. A chatbot can reply, provide correct answers or even escalate request.

  • Finance

    Chatbots can also send push notifications with live stock updates of various firms based on the preference of clients. Chatbots can provide updates about client's bank account balance, credit card, etc.

  • Legal Assist

    These Chatbots provide price quotes, legal assistance, and various other legal advices to the people who are starting a new business and also to those who are already running a business and need legal help.

  • Healthcare

    Embedding Chatbots with calendars can improve the frequency& efficiency of booking appointments with the doctors. Doctors & physicians can strengthen their patient connection through value-rich interactions.

Chatbot Development Platforms

There are many emerging chatbot development platforms which can be used to build chatbots. Some are Open Source, while some are privately owned. Few popular platforms among chatbot developers are as follows:

  • Facebook bot

  • Dialogflow

  • Kik codes

  • Pandorabots

  • Rasa

  • Slack

  • Chatscripts

  • Oracle

  • Telegram

  • Skype

Benefits of Using Chatbot

Chatbot is the demand of the digital world. It enhances customer interaction and provides them best in domain support. Here are some more benefits of chatbot:

  • Provides unmatched control and transparency during operation phase
  • Can be scaled quickly allowing you to be the change instead of being part of it
  • They offer easy to use interface and can be encoded to perform automated actions
  • Chatbots are comparatively less expensive and easy to build but with a higher adoption rate
DevOps Consulting Services
  • Chatbots are more human and can also be programmed to serve in different languages
  • It improvises mobile marketing efforts and eventually yields better results for you
  • They offer personalized interaction which eventually increases customer retention and loyalty
  • Friendly and realistic language makes you interact efficiently with your users

Why Choose PixelCrayons?

Stringent quality testing, timely delivery, ethical business practices is a start at PixelCrayons! Here are some of the benefits you get when you outsource Chatbot development projects to us:

digital transformation companies
  • Dedicated A/c Manager


    We depute dedicated Account Managers as your Single-Point Of-Contact during the entire process.

  • Price Match Guaranteed


    We'll price-match a lower quote from an equitable provider, if you can get one!

  • Processes & Tools


    We follow agile methodology and use proven tools to ensure optimum execution and success.

  • Experienced Team


    Our team has an average 4+ years experience in delivering commercial grade apps.

  • World Class Services


    Our services are renowned for solid communication and world-class support.

  • First Time Right


    We have adopted FTR (First Time Right) performance meaning high quality deliveries.

Our Engagement Models

Being a leading chatbot development company in India, we provide flexible engagement models in order to meet diverse business needs and demands

  • Dedicated Resource Model (DRM)

    In this model, we provide you with dedicated infrastructure and skilled professionals who work exclusively on your project. Choose this model if you want total control of development processes and don’t want to get into fuss of hiring employees.

    No hidden costs
    Monthly billing
    Pay only for measurable work done
    No setup fees
  • Fixed Time & Fixed Price

    Under this low-risk model, we work with clients to define expected deliverables and timelines to determine a mutually agreed fixed price. Choose this model if your requirements are unlikely to alter and project duration can be determined.

    Know what you’re getting, and how much it will be
    Requires no change in price unless your needs it
    Can be split and paid in milestones
    Upgrade or cancel anytime

Our Chatbot Development Process

We follow agile Chatbot development process in order to ensure timely delivery to our clients. Here is the complete process:


Requirement Gathering

You (the client) contact us and share your project requirement with us. Then, our experts will review your project and contact you within 24 hours.


Choose Engagement Models & Timelines

Based on the project, our experts suggest you the best engagement model, estimated timelines and cost for project development


Project Initiation & Delivery

As per engagement model, project is allocated to an expert team, and after robust quality analysis, our project manager delivers project as per timeline.

Case Studies

All our projects are covered under Non Disclosure Agreement; however, we have taken permission from some of our clients to showcase their projects so that you can get a better understanding of our work. Have a look at some case studies:


Invoicera is an online invoicing software meant for freelancers, small businesses and enterprises. It is a web app that has got multiple features like invoicing, estimate, time tracking, project management and expense management.

Create, save & send invoices online with 30+ payment gateways.
Estimate, expense and project management. Financial planning
Create custom workflow and task management
Read More View All CaseStudies
chatbot development services


Eatigo is a restaurant reservation app which offers time-based discounts. Available in Thailand, Singapore, Malaysia, Hong Kong and India, eatigo has seated over 4 million diners across the region and is Southeast Asia’s no. 1 restaurant...

Login & registration section for the customers on the website.
A restaurant management module for the admin.
A widget system so that booking could be made from other sites.
Read More View All CaseStudies
chatbot development company


Klyke is a social application where users can create custom posts with different emoticons & share posts to social media.

Transform glyphs into colorful & surprisingly complex images.
Users can share new emoji reactions to posts.
Users can re-establish some cues that are missing in the text.
Read More View All CaseStudies
chatbot app development services


Fruitfal is an online location based app. The platform is designed such that you can buy the freshest fruits and vegetables in three simple steps. With over variety of 100 fruits and vegetables one can buy them on a tap of phone.

Flexible schema and flows
Complete platform customization
It can add data from the loyalty and digital coupon programs
Read More View All CaseStudies
chatbot app development


It has been the pioneer of organic foods in Saudi Arabia with multiple retail stores and a wide distribution network across the country and the Gulf region. Along with being the sole agents of numerous internationally recognized brands...

Guest User functionality Implementation with the help of Async Storage.
With React Native version, Social Sign-in implementation was easy.
Read More View All CaseStudies
chatbot app development company

Gospel Sharing Application

It is a mobile application that helps users track how they are personally doing on sharing the gospel and the kind of responses they receive. With one click users can track gospel sharing. Optionally, users can add data about the person...

The graphical representation of contacts
The implementation of changing the status of the contact by tapping on it
Read More View All CaseStudies
chatbot development

Gym Management Web App

Trainers will have a web dashboard where they can view their Clients & access the session performed and the measurement recorded with the feedback on performed sessions...

Created the JSON data to link all the data page
Allowed the only high-level authority to archive data so that they can save and review data.
Read More View All CaseStudies
chatbot development company in India

Shop With Us

Since an online merchant understands the need for a professional looking e-commerce website, the client wanted to develop such a website for his business which can help him grow his business on a large scale. So, he contacted us to develop this...

Search functionality was made intuitive to enable it to return the accurate results.
We ensured quality coding and testing before the delivery.
Read More View All CaseStudies
chatbot development team

Expense Management App

When it comes to personal finance and expense management, nothing can be more tedious than collecting bills and adding them manually. Here comes an app which helps in taking away this pain...

Search functionality was made intuitive.
We ensured quality coding and testing before the delivery.
We have also deployed many new and advanced features.
Read More View All CaseStudies
custom chatbot developmen

Health Tracking App

This app is designed for the people who are fitness freaks. This app will automatically notify the activity scheduled at a particular time and thus will encourage the user to complete the activity...

Provide online appointment booking services for the patients too.
AI based footstep tracking
Many AR & VR feature to track health on real time
Read More View All CaseStudies
custom chatbot developmen

See What our Customers are Saying...

Our hard work is appreciated by our clients all across the globe. Here are a few testimonials sent by some of our clients:

We were very afraid that there is no agency that will deliver the quality that we were looking for. Pixelcrayons turned out to be a very good solution. Since day one, we were engaging in the product development. At the begining, I thought it's gonna be a very hard road...

Mr. Nilo Quiroz, Wyzchef

I was initially worried about working with them due to different time zones, but, when we started, it was quite flexible & they didn’t bother about the time difference. They are supportive, co-operative, and if there is any issue, they are available to discuss with you...

Mohey Romal, Parcel delivery application

PixelCrayon’s management has been very knowledgeable & flexible with assigning right resources. The developers are skilled, focussed, and professional who have delivered their thoughts on time. Definitely would recommend PixelCrayons and would use them again...

Philip Hamichi, Eurowise

Hi, My Name is Nikhil and I run a website called www.proadviser.com.au and it is essentially an online market place where clients can get quotes from, financially advices, accountant lawyer... I don't really have any issues while working with financially advices, accountant lawyer...

Nikhil, Proadviser

Celler Angels has been using PixelCrayons for about six or seven months and as a virtual company it's extremely important to have deadline met, content delivered, promises kept. Everything that PixelCrayons has delivered so far has been top notch...

Martin Celler, Celler Angels

Hello, I am Bas Buys owner of 'Enter Baby Allant'. I worked on a project with PixelCrayons team India. I am very pleased about corporation. They did a very good job, and delivered exactly what needs to be done and communication is very effective and pleasant...

Bas Buys, Enter Baby Allant

Frequently Asked Questions

Here are some questions that are frequently asked by our clients. If you need more information or have any any other question, feel free to contact us

What is BotEngine?

BotEngine is a natural language understanding framework that allows you to create intelligent chat bot that will communicate with your customers. You can use it with platforms like Slack, Facebook, LiveChat and Kik. In the future, we’ll support more 3rd party services and tools.

What is a chat bot?

Chat bot is an AI-based service which can communicate with your customers independently and without the involvement of an ‘alive’ representative. You can use chat bot to handle all kinds of simple situations like scheduling a meeting or processing an order.

Do the Bot communicate only in English?

Our created chatbot has support for multilingual scenarios. We understand the enterprise needs when it comes to supporting multilingual capability. Hence, we support machine translation, human translation and a hybrid model with human translation content taking the precedence where available. This means that the chatbots use the human translated content as the first priority and if the human translation is not available, we provide machine translation as a fallback mechanism.

Does chatbot comes with default knowledge base?

PixelCrayons has created knowledge bases (called domains) for their ready to deploy bot personas. We will provide this information along with deployment. PixelCrayons provides administrative interface for customers to be able enhance the knowledge base on their own. There will not be any development effort for the same.

Do I get access to a project management software and timesheet reports.

PixelCrayons ensures that each client gets timesheet reports along with complete access of the project management tool at a frequency decided by the client.

How does PixelCrayons helps with reducing the error rates in the Chat?

We strongly believe that chatbots evolve to be a stronger as time and usage increases. PixelCrayons provides a comprehensive set of features to ensure that chatbot administrators have a full control over the behavior of the bot. Following are some of the key features around error handling, untrained response handling, adoption measurement.

What is the limit to the number of users that can use the Bot?

There is no limit to the number of users that can chat with your bot. You have full administrative control to define supported AD domains, users and authorization. However, the license does not allow implementation of new / other bots by default.

What if I'm not sure of what kind of service I need?

Contact our experts and they will assist you in turning your specific business needs and requirements into technical specification for your software.

Is there any hidden cost?

No. We discuss with you your Chatbot requirements and then quote price accordingly. Once we start working, we ensure that the outlined price quote is strictly adhered to.

What is the lead time required to ramp up the resources?

Dedicated team for your project will be set up quickly to initiate work within few hours of project acquisition.

Contact Us

Guaranteed response within 1 business day. No obligation quote


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  • +91 888-210-8080
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