Chatbot Use Cases

Top AI chatbot companies can help you implement robust solutions across different industry verticals. These chatbots can handle multiple services like complaints, customer care, feedback, booking, searching, handling payment procedures, etc. Here are some of the key industries:


E-Commerce Chatbot

They provide personalized shopping recommendations, help customers compare products, track their orders and reorder items. eCommerce chatbots also offer customer support, send shipping notifications, and answer questions about returns/exchanges.


Ticketing Chatbot

Clients can directly interact with the Chatbot for booking and searching for tickets. They can check the date and time of travel, ticket pricing, etc. In addition to this, Chatbot can inform you if there are any schedule changes.


News Chatbot

It can send personalized alerts, breaking news, specific stories, and live sports scores from a web app in a chat message. In addition to this, a news chatbot can send a list of stories from multiple publishing platforms.


Food Ordering Chatbot

It allows customers to order food online, diners to reserve tables, and browse important information & menu through the restaurant’s Facebook Messenger more conveniently.


Hotel Booking Chatbot

Users can browse, search and make hotel reservations. A chatbot can also enhance communication with guests before, during, and after their stay in the hotel.


Customer Support Chatbot

It can easily replace live chat agents. A chatbot can reply, provide correct answers or even escalate requests. Besides, it can respond to asked questions or offer timely information frequently.


Finance Chatbot

This kind of chatbot can send push notifications with live stock updates of various firms based on clients’ preferences. It can update the client’s bank account balance, credit card, etc.


Legal Assist Chatbot

Get legal assistance, price quotes, and various other legal advice to those starting a new business and those already running a business who need legal help.


Healthcare Chatbot

Embedding Chatbot with calendars can improve the frequency& efficiency of booking appointments with doctors. Doctors & physicians can strengthen their patient connection through value-rich interactions.

Our Chatbot Development Services

PixelCrayons has a team of experienced AI Chatbot developers who can seamlessly handle all the tech requirements of clients from different industry verticals. From planning to deployment, our AI Chatbot development services will cater to your every need. Here is an overview of our offerings:


Conversation Design

Our interfaces drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus, and images.


Chatbot Architecture

We have built bots for internal use and customers. Our experts know which permutations of frameworks, APIs, and plugins will work best for which use cases


Natural Language Processing

We use NLU and NLP to identify categories such as Intents, Actions, Entities, and Context around which responses can be framed.


Processing Pipeline

We help you minimize false negatives and positives with a pre-processing pipeline to handle common errors with dependency parsing, lemmatization, POS-checking, etc.


Deployment & Integration

Once pre-processing is done, the Chatbot is ready to deploy. Our chatbot developers can do cloud or on-premise deployment and microservices/REST-based architecture for minimal downtime.


Chatbot Consultancy

We help you identify the best use cases for your business and provide an end-to-end roadmap for successful chatbot implementation.

Chatbot Development Platforms

As a leading chatbot development company in India, PixelCrayons has expertise working on all significant key platforms. We continually strive to provide the best solution on the latest chatbot app and web development trends.


Ready To Get Started?

Looking for Chatbot development services? We provide custom Chatbot development solutions using innovative technologies to help you improve interactivity & engagement level with existing and potential customers

It is our well-defined and managed processes, clear communication, and commitment to quality that make us one of the top chatbot development companies in India. 

Do you have queries related to Chatbot development services?

Helping Businesses Since 2004

PixelCrayons assists businesses, whether small or big, in setting a chatbot development team of their choice. Our solutions let businesses in several ways, such as:

Reduced Costs

Save up to 50% of cost on hiring in-house resources.

Finding Top IT Talents

Get the chance to work with the top 1% of the chatbot development team.

Fill Gap in Your Skill Sets

Get a pool of talents having varied skill sets of different technologies.

Faster Time-to-Market

We deliver projects 10x faster with the help of skilled professionals.

Future-proof Solutions

Get future-ready chatbots created by using the latest tools & technologies.

Innovation & Compete

Benefit from the best technical minds and stay ahead of the competition.

Enhance Your Efficiency

Automate your processes with bug-free chatbots and make your teams more efficient.

Ensure Operation Agility

Create a complete digital ecosystem with the latest technologies like RPA, AI, cloud, etc.

Complete Peace of Mind

Relax while our team takes care of complex chatbot development challenges.

Benefits Of Using Chatbot

A chatbot is the demand of the digital world. It enhances customer interaction and provides the best in domain support. Here are some more benefits of Chatbot:

  • Provides unmatched control and transparency during the operation phase
  • Can be quickly scaled, allowing you to be the change instead of being part of it
  • Offers an easy-to-use interface and can be encoded to perform automated actions
  • Comparatively less expensive and easy to build but with a higher adoption rate
  • More human and can also be programmed to serve in different languages
  • Improvises mobile marketing efforts and eventually yields better results
  • Offers personalized interaction which ultimately increases customer retention and loyalty
  • Friendly and realistic language makes interaction with users more efficient and engaging
  • Chatbots are more human and can also be programmed to serve in different languages.
  • It improvises mobile marketing efforts and eventually yields better results for you.
  • They offer personalized interaction which ultimately increases customer retention and loyalty.
  • Friendly and realistic language makes you interact efficiently with your users.

Choose From Our Hiring Models

With us, you can choose from multiple hiring models that best suit your needs.


Dedicated Team

Hire an autonomous expert team that has Software Engineers, Quality Analysts, Project Managers and other professionals to deliver efficient and timely technology solutions. The job roles and responsibilities of our experts are discreetly defined for each project, and management is jointly handled by a Scrum Manager and the client’s product owner.

  • Risk-free contracts
  • Hassle-free hiring process
  • No hidden charges
  • Month to month billing
  • Flexibility on team size & expertise
  • White-labeled services available
  • Best fit for Startups, MVPs, and
  • Software Development Agencies

Team Augmentation

Our team augmentation model allows you to select the right set of talent and experience helping you fill the talent gap in your team. The augmented team works as part of your local or distributed team, attends daily meetings, and directly reports to your managers. This hiring model is suitable for businesses and projects of all sizes.

  • Expertise on demand
  • Quick scaling / de-scaling
  • Month-end billing
  • Overcome hiring barriers
  • Direct Reporting
  • Shorter Go-To-Market

Project Based

Our project-based, fixed-price hiring model is for projects with clearly defined specifications, scope, deliverables, and acceptance criteria. We customize it to cater to small- and mid-sized businesses with documented specifications.

Fixed Price Model:

It is obtained when the project specifications, scope, deliverables, and acceptance criteria are clearly defined, enabling us to evaluate and frame a fixed quote for the project. It best suits the small-mid scale projects having well-documented specifications.

Time & Material Model:

It best suits projects with a dynamic scope or complicated business requirements, hindering accurate cost estimation. You pay for the services according to the time spent on the project and get an opportunity to realise the optimum benefits.

Case Studies

We strive to deliver the best AI chatbot development services to businesses from different industries. Here is a glimpse of some of our top chatbot projects:



Fruitful is an online location-based app. The platform is designed to buy the freshest fruits and vegetables in three simple steps. With over a variety of 100 fruits and vegetables, one can buy them with a phone tap.

Get Detailed Information On Chatbox Development

Here is our complete guide on front-end development teams that you can consider for your next big project. This will help you learn about the process, get detailed information, and choose the right team for you.

Our Latest Blogs

We at PixelCrayons are passionate about discussing recent technologies and applications. We constantly write blogs and articles associated with the field of technology. So, don't miss our detailed and insightful write-ups. You'll find all our latest blogs and blog updates here:

Frequently Asked Questions

Here are some questions that our clients frequently ask. If you need more information or have other questions, feel free to contact us.

What are PixelCrayons's USPs as a chatbot development company?

With 18+ years of experience in the IT industry, PixelCrayons understands technology very well. We believe in showing you the real numbers. Here are some reasons why you will end up loving PixelCrayons.

  • 5400+ happy customers
  • 12500+ successful projects
  • Strict Non-disclosure agreement
  • First-time right approach
  • AI-driven task monitoring
  • 100% bug-free coding
  • No contract lock-ins
  • DevOps & Agile Approach

What is the experience of your chatbot development team?

At PixelCrayons, we have the best teams with 5+ years of experience in Chatbot development. Our team members are tech enthusiasts who strive for excellence. Thus, the best results are always guaranteed.

Is there any hidden cost for your chatbot development services?

No. We discuss your Chatbot requirements and then quote a price. Once we start working, we ensure that the outlined price quote is strictly adhered to. For more information, you can contact our chatbot company in India today.


How does PixelCrayons help with reducing the error rates in the Chat?

We believe that chatbots grow more robust as time and usage increase. PixelCrayons provides a comprehensive set of features to ensure that chatbot administrators have complete control over the Bot’s behavior.

Do I get access to project management software and timesheet reports?

PixelCrayons ensures that each client gets timesheet reports and complete access to the project management tool at a frequency decided by the client.

How much does it cost to develop a chatbot?

Many factors play a role in Chatbot development costs. Some of them are listed below:

  • Your chatbot requirements
  • The complexity of your chatbot
  • Availability of tools to create the back-end and front-end of your chatbot
  • Whether you need real-time or offline conversation support
  • The number of integrations required
  • The time your chatbot is expected to be available for work
  • Geography or location of the target audience that you are looking to have access to your bot
  • The languages that need support, i.e., French, Spanish, German, etc.

How long does it take to build a chatbot?

It depends on various factors such as – your chatbot requirements, your project’s priority, your chatbot’s complexity, and the availability of tools to create the back-end and front-end of your chatbot. Building a basic bot with limited interactions usually takes 3-6 weeks.

How do I find a top chatbot development company?

There are several top chatbot companies in India. However, here are some points that you should consider before hiring a chatbot developer-

  • Look at their previous work and check if they have a portfolio.
  • Find out if their clients are satisfied with the company’s chatbots for them.
  • Try to contact their past clients for references.
  • Make sure that the company has expertise in chatbot development.
  • Find out if they have a team of experts who understand your business requirements and can work on all aspects of the project.

Client Success Stories

We are pleased to serve our clients and take great pride in delivering quality services that exceed their expectations. Here is what some of them have to say about us: