Via agency partner · white-label
Multi-location healthcare: delivery unblocked.
An agency drowning in backlog handed us their delivery queue. Dedicated pod, their brand, their tools: velocity up 85%.
85%
Faster delivery
Cleared
Delivery backlog
The work is won.
The bench is empty.
Deadlines slip a few days at a time, hiring is frozen, and the pitch you just won needs people you don't have. Senior delivery capacity, built for speed: paperwork today, a staffed brief this week, and three shapes the help can take.
NDA first · Reply within four business hours (typical)
In one answer
When delivery capacity runs out, PixelCrayons puts a senior bench behind your team in days, not hiring cycles. Three routes: white-label delivery under your own brand, a named dedicated pod, or a one-off overflow project. NDA and rate card go on file first. Once we have a complete brief, we confirm the date you will receive your proposal, and eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed. You keep the client, the credit and the margin.
The operating record
Judge the record,
not the adjectives.
Outcomes tied to real engagements, not averages.
2004
Established
500+
Agencies served
4,500+
Projects delivered
340%
Revenue growth · 7 months
Client outcome: eCommerce
+127%
Organic traffic · 5 months
Client outcome: SaaS
85%
Faster delivery · backlog cleared
Client outcome: via agency partner
Where the work happens
Sound familiar?
Four ways delivery
runs out of road.
01
Overflow: more sold than shipped
The pipeline did its job and delivery can't keep up. Deadlines slip a few days at a time, quality is the next thing to go, and the team you'd normally lean on is the one already burning out. Nobody made a bad decision: the maths just stopped working.
Chronic
02
Skills gaps outside the core
The retainer is design but the client wants a Shopify build; the pitch that won included AI work nobody on staff has shipped. Saying no hands the budget to a competitor; improvising with the wrong people is worse. The gap is a discipline, not a headcount.
Structural
03
Key-person risk
Delivery runs through one lead developer, one strategist, one producer who holds it all in their head. A resignation, an illness or two weeks of annual leave becomes a missed release, because the knowledge was never in the systems, only in the person.
Sudden
04
Seasonal and campaign spikes
Q4, launch windows, event pushes: peaks you can see coming that still don't justify permanent hires. Staffing for the busiest month means carrying the cost for the other eleven, so every year the spike gets absorbed by overtime instead.
Cyclical
Three routes out
Pick the shape:
the bench is the same.
Every route draws on the same senior bench. The difference is who your clients see, and how long you keep the team.
01White-label deliveryOur pod ships under your agency's brand, with confidentiality and client-protection terms agreed before work begins. The model, the contract and how we protect your client relationships, explained in full on its own page.02A dedicated podA named senior team (project manager included) reserved for your roadmap at a monthly rate. For capacity gaps measured in quarters, not weeks.03Project overflowHand over one scoped brief (a build, a migration, a stuck backlog) with no ongoing commitment. Development is the discipline teams overflow most.
The crunch isn't code?
Capacity runs out in every discipline: campaign work, design tickets, a single specialist role. And if you'd rather inspect the machinery before sending anything, the process and the pricing are public.
From call to staffed brief
Capacity in days,
not hiring cycles.
01
Day 0
Tell us what's slipping
A short call about what's stuck: the deadlines at risk, the disciplines missing, whether your clients can know we exist. No pitch deck: the point is triage.
02
Days 1 to 2
NDA + rate card on file
A mutual NDA is signed and you get the rate card, so you can quote real numbers internally or to your client. From here the paperwork never blocks the work.
03
Complete brief
First brief staffed
A priced proposal with named roles and a start date we can stand behind: capacity is confirmed in the proposal itself, not discovered after you commit. Once we have a complete brief, we confirm the date you will receive it.
04
Ongoing
The pod scales
Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed. Then the shape flexes with your pipeline: one brief, a standing pod, or quiet months with nothing at all.
Inside Prism
Your engagement, week to week,
in one workspace.
A solution spans several disciplines, so where the engagement includes it, it runs in one Prism workspace you log into: one request queue, one task list and one weekly review across all of it.
- 01
One queue across disciplines
One request list, one task list, one review.
- 02
Weekly review
Each decision recorded, with the expectation attached.
- 03
Cost per qualified lead
Fully loaded. Unmeasured spend shows as unknown, never zero.
Proof
A queue handed over,
and cleared.
Before you sign
Our commitments
Each one says where it applies and links to its full terms.
Response and start times
We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.
Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.
Full termsClear IP & Ownership Terms
Your materials remain yours. Bespoke deliverable rights, licences and handover are agreed before work starts.
All engagements.
Full termsClear Delivery & Escalation Ownership
Know who coordinates your engagement, who owns the work and how to escalate an issue.
All engagements. Roles may be combined and vary with your engagement.
Full termsQuestions buyers ask before they commit
How will we know what you are doing?
Before work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.
Why pay you rather than a local agency?
We quote each engagement in a written proposal, and the initial consultation, standard proposal and straightforward scoping are free. The proposal states the deliverables, exclusions, fees and currency, payment milestones and any third-party costs, so you can compare it line by line with a local quote. You can buy one service or several, and keep the providers you already have.
Who owns the ad accounts, the data and the work?
Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.
What if we want to stop?
Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.
How we handle claims, credentials and your data: group credentials, dated ratings, how case figures are signed off, client permissions and data handling.
Questions
Frequently
asked.
Once we have a complete brief, we confirm the date you will receive your priced proposal. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed. Teams with paperwork already on file skip straight to staffing, which is why agencies join the bench before the crunch rather than during it. What we won't do is quote a start date we can't staff: capacity is confirmed in the proposal itself, so you know before you commit to your own client.
By design and by contract, not politely. The NDA covers the relationship itself, every deliverable and report ships in your templates under your name, and when we join client calls we join as your team. We do not approach the clients you introduce to us for direct business. That protection runs through the work and for twelve months after the last assignment for that client ends, and it is written into the agreement. The white-label partnership page sets out how the arrangement works.
First, the backlog gets triaged: quick wins, structural work, and things that should never have been promised. The schedule is rebuilt around what can actually ship. Then a named pod, not a rotating cast, works it down. Everything is QA-reviewed inside the pod before it reaches you, so your people stop being the quality gate. A steady cadence beats heroics; velocity that spikes and collapses is what got the queue into trouble.
No. One brief is a fine place to start, and joining the bench (rate card and NDA on file) costs nothing and commits you to nothing. Two honest caveats. A dedicated pod carries notice periods agreed upfront, because senior people can't be switched off overnight. And a stream of very small fragmented tasks usually serves you better as one scoped brief than as a retainer. If that's what we see, we'll say so instead of selling you the bigger shape.
Then buy one sprint. Overflow projects are scoped per brief with a fixed deliverable and price: no forced retainer, no awkward exit. If "just one sprint" keeps happening every month, we'll point out that a standing pod would be cheaper and steadier, with the numbers to back it, but that call stays yours.
A rule of thumb: white-label if everything must ship under your brand, a dedicated pod if the gap will last quarters, an overflow project if it's one deadline. Plenty of teams start with a single overflow brief and grow into a pod once trust is earned. The intro call ends with a written recommendation either way, which you're free to ignore.
Borrow the bench
before the deadline hits.
Tell us what's slipping. A senior strategist comes back with staffed options and a start date we can stand behind, no retainer required to ask. We typically respond within four business hours.
Reply within four business hours (typical) · Client protection in writing
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