Email that sells to
the list you already own.

No, and you should be wary of anyone who does. Open rates have been unreliable since Apple's privacy changes began pre-fetching messages, and revenue depends on your list, your offer and your margins as much as on our work. What we commit to contractually is the work itself: flows built and switched on, segments defined, deliverability maintained, campaigns shipped on calendar. All of it is reported weekly against actual revenue so you can judge the channel on numbers rather than promises. And everything we report is visible in your own platform dashboards. Nothing rests on our slides.

Klaviyo is where our deepest expertise sits: flows, segmentation, predictive analytics and its integration ecosystem. It's our default recommendation for commerce brands. We also work in comparable platforms such as Mailchimp, Omnisend, HubSpot and Customer.io where you're already established, and we plan and execute migrations when a move is justified, preserving flow logic, history and deliverability standing rather than starting from zero. The audit tells you honestly whether your platform is the constraint. Most of the time the flows and segments matter far more than the logo on the login screen.

Flows are automated sequences triggered by behaviour: someone joins the list, abandons a checkout, goes quiet. They run continuously without anyone pressing send. Campaigns are one-off sends to a chosen segment: launches, offers, editorial. Flows are built first because they compound. Set up well, they earn revenue every day from the people most likely to buy, and they keep doing it whether or not anyone touched the account that week. Campaigns then add peaks on top of that baseline instead of being the whole channel. That's also why an account that is all campaigns is usually leaving its easiest revenue unclaimed.

Flow builds are typically scoped as a one-off project: audit, strategy, copy, design, build and testing, with an optional retainer for campaigns, ongoing segmentation and reporting afterwards. The price depends on how many flows and segments your list justifies, which is exactly what the audit establishes. Your platform subscription is separate and billed by Klaviyo or whichever platform you use; on per-profile pricing we keep the list clean so you are not paying for dead addresses. Every proposal itemises deliverables so you compare like with like. You'll have a written, priced scope within 48 hours of the first call.

We'll grow it properly: signup incentives, on-site capture tied to our CRO work, and preference centres that keep subscribers engaged instead of trapped. What we won't do is buy or rent lists. Bought addresses wreck deliverability for everyone else on your domain, poison your sender reputation and sit on the wrong side of privacy law in most of the markets we serve. A smaller permissioned list outsells a large cold one, and it keeps outselling it.

Yes, email is one of the most-resold services on our bench: your templates, your client calls, our strategists, copywriters and builders. It's NDA-backed, with a contractual commitment never to approach your clients and a 12-month post-engagement blackout. 100+ agencies work with us this way, and the average partnership runs past the two-year mark.

The flows closest to a purchase: welcome, abandoned-checkout, browse-follow-up, post-purchase and win-back. They run every day on the people most likely to buy, so they come before campaigns. Deliverability is checked before volume rises, and every flow is reported against orders and revenue.