Custom software, one point of contact for the whole build.
Bespoke web applications, product engineering and IoT builds. PixelCrayons is your point of contact: we scope the work and write the proposal. Our sister company ValueCoders delivers the engineering, under that one proposal and one account team, so you sign once and never manage two vendors for one build.
Reply within four business hours (typical) · One contact, start to finish
In one answer
PixelCrayons is your point of contact for custom software; our sister company ValueCoders delivers the engineering, under one proposal and one account team. That covers bespoke web applications, back-end product engineering and IoT builds (device connectivity, telemetry pipelines and the dashboards that sit on top). PixelCrayons scopes the work, writes the proposal, and stays your account owner for the whole relationship, including any website, store or marketing work that runs alongside the build. ValueCoders is named plainly throughout, never hidden behind our name.
PixelCrayons: your point of contact, start to finish✦
ValueCoders: the engineering, named plainly, never hidden✦
One coordinated proposal, one account team✦
Delivering since 2004✦
Reply within four business hours (typical)✦
PixelCrayons: your point of contact, start to finish✦
ValueCoders: the engineering, named plainly, never hidden✦
One coordinated proposal, one account team✦
Delivering since 2004✦
Reply within four business hours (typical)✦
Who does what
One contact, one proposal, two teams.
01
One point of contact, one proposal
You brief PixelCrayons once. We scope the build, write a single proposal covering the whole engagement, and stay your account owner throughout, so you're never stitching together two vendor relationships for one project.
Every engagement
02
Custom web applications
Bespoke applications built to your architecture, not a template stretched to fit: internal tools, customer portals and product platforms, engineered by our sibling company ValueCoders.
ValueCoders
03
IoT builds
Device connectivity, telemetry ingestion and the dashboards operators actually watch: sensor-to-cloud pipelines engineered end to end by ValueCoders, from protocol selection through to the reporting layer, so a connected-device idea gets one accountable build partner rather than a stack of unrelated point solutions.
ValueCoders
04
Product and SaaS engineering
Multi-tenant architecture, billing integration and the operational tooling a software product needs beyond its first release, engineered by ValueCoders under the same coordinated proposal.
ValueCoders
05
The marketing and web side, still ours
Where a build needs a marketing site, a store front end or an SEO programme alongside the engineering, that stays PixelCrayons' own work, coordinated by the same account team so nothing falls into a gap between two companies.
PixelCrayons
04
How it works
Brief to a proposal naming both scopes.
01
Days 1 to 2
Brief & scope
You describe what you're building; PixelCrayons scopes it and confirms which parts are engineering (ValueCoders) and which are marketing or web (PixelCrayons).
02
Complete brief
One proposal, both scopes named
Once we have a complete brief, we confirm the date you will receive your proposal. It names each team's responsibilities, acceptance conditions and pricing in the same document, never blurred into one undifferentiated line item.
03
Week 1
ValueCoders' team is assembled
ValueCoders staffs the engineering against the confirmed scope. PixelCrayons' account team stays the single point of contact for status, escalation and billing.
04
Ongoing
One account team, whichever build it is
Sprint demos and written updates flow through the same account team regardless of who's holding the keyboard. ValueCoders is never hidden behind our name, and never dropped from the conversation once work starts.
Inside Prism
Your engagement, week to week, in one workspace.
Where the engagement includes it, your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.
Each decision recorded, with the expectation attached.
How we report it, in Prism
The delivery record, you can read without a stand-up.
What you receive in month one
Development is reported as artefacts in your own tools, not a status call. In the first month you receive the technical audit of the current codebase, the delivery plan broken into reviewed increments with acceptance criteria, and the environment map showing where code runs and who can deploy it. The weekly review in Prism lists what merged, what was reviewed, and what is blocked and by whom.
01Technical audit: the current codebase, its risks, and the order of fixes
02Delivery plan: increments with acceptance criteria and review owners
03Environment map: development, staging and production, and who deploys
04Weekly review in Prism: merged, in review, blocked, and the reason for each block
05Definition of done: tests, review, accessibility and performance checks per increment
Each one says where it applies and links to its full terms.
Response and start times
We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.
Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.
Before work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.
Who owns the ad accounts, the data and the work?
Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.
What if we want to stop?
Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.
ValueCoders, our sister company, does the engineering: custom web applications, product engineering and IoT builds are their practice group-wide. PixelCrayons is your point of contact for the relationship: we scope the work, write the single proposal, and stay your account owner throughout, including any website, store or marketing work that runs beside the build. ValueCoders is named plainly here and throughout delivery, never hidden behind our name.
Yes, as part of this page rather than a separate one: device connectivity, telemetry pipelines and the operator-facing dashboards on top, engineered by ValueCoders end to end. If your project is IoT specifically, brief us on the devices and the data you need out of them and the proposal will scope that build on its own.
Web Development (/development/web-development) is PixelCrayons' own delivery: marketing sites, portals and web apps built by our own engineering team. This page is for custom software, product engineering and IoT work, which is ValueCoders' scope. If you're not sure which fits, brief either page and we'll route the proposal correctly.
One account team, for the whole relationship. ValueCoders' name and role are stated plainly in the proposal and throughout delivery, but escalation, billing coordination and status reporting all run through the same PixelCrayons account team you signed with, so you're never left coordinating two vendors yourself.
There's no flat rate card: scope, integrations and platform choice set the cost, not a page count. Every proposal is scoped against your brief and itemises exactly what ships, naming which team delivers which part. Once we have a complete brief, we confirm the date you will receive your proposal.
Brief the build, we'll name who does what.
A scoped, itemised proposal naming PixelCrayons' role as your point of contact and ValueCoders' role as the engineering team, under one account owner throughout.
