
Multi-location healthcare: delivery unblocked.
An agency drowning in backlog handed us their delivery queue. Dedicated team, their brand, their tools: velocity up 85%.
Deadlines slip a few days at a time, hiring is frozen, and the pitch you just won needs people you don't have. Senior delivery capacity, built for speed: paperwork today, a staffed brief this week, and three shapes the help can take.
NDA first · Reply within four business hours (typical)
Brands our teams have delivered for
When delivery capacity runs out, PixelCrayons puts a senior bench behind your team in days, not hiring cycles. Three routes: white-label delivery under your own brand, a named dedicated team, or a one-off overflow project. NDA and rate card go on file first, and you keep the client, the credit and the margin.
Outcomes tied to real engagements, not averages.
The pipeline did its job and delivery can't keep up. Deadlines slip a few days at a time, quality is the next thing to go, and the team you'd normally lean on is the one already burning out. Nobody made a bad decision: the maths just stopped working.
The retainer is design but the client wants a Shopify build; the pitch that won included AI work nobody on staff has shipped. Saying no hands the budget to a competitor; improvising with the wrong people is worse. The gap is a discipline, not a headcount.
Delivery runs through one lead developer, one strategist, one producer who holds it all in their head. A resignation, an illness or two weeks of annual leave becomes a missed release, because the knowledge was never in the systems, only in the person.
Q4, launch windows, event pushes: peaks you can see coming that still don't justify permanent hires. Staffing for the busiest month means carrying the cost for the other eleven, so every year the spike gets absorbed by overtime instead.
Every route draws on the same senior bench. The difference is who your clients see, and how long you keep the team.
Capacity runs out in every discipline: campaign work, design tickets, a single specialist role. And if you'd rather inspect the machinery before sending anything, the process and the pricing are public.
We sign a mutual NDA, share the rate card and talk through what's slipping: the deadlines at risk, the disciplines missing, whether your clients can know we exist.
We confirm the date the proposal arrives. It names the roles, what ships, in what order and for how much, so capacity is confirmed before you commit.
You confirm the scope, the payment and the access we need. Nothing starts before this.
A named team triages the backlog into quick wins, structural work and what should never have been promised, then rebuilds the schedule around what can ship.
The first scoped deliverable arrives, QA-reviewed inside the team. After that the shape flexes with your pipeline: one brief, a standing team, or quiet months.
Prism is the client workspace where your requests, approvals, tasks and weekly reviews live.
A solution spans several disciplines, so where the engagement includes it, it runs in one Prism workspace you log into: one request queue, one task list and one weekly review across all of it.
One request list, one task list, one review.
Each decision recorded, with the expectation attached.
Fully loaded. Unmeasured spend shows as unknown, never zero.

An agency drowning in backlog handed us their delivery queue. Dedicated team, their brand, their tools: velocity up 85%.

Founder & CEO
An entrepreneur at heart who connects business analysis, strategy, clear objectives and ROI with practical technology solutions.
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Technical Manager
Brings technical delivery, client communication and project management together so work moves from brief to release smoothly.
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Know who coordinates your engagement, who owns the work and how to escalate an issue.
All engagements. Roles may be combined and vary with your engagement.
Each one says where it applies and links to its full terms.
We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.
Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.
Full termsYour materials remain yours. Bespoke deliverable rights, licences and handover are agreed before work starts.
All engagements.
Full termsKnow who coordinates your engagement, who owns the work and how to escalate an issue.
All engagements. Roles may be combined and vary with your engagement.
Full termsBefore work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.
We quote each engagement in a written proposal, and the initial consultation, standard proposal and straightforward scoping are free. The proposal states the deliverables, exclusions, fees and currency, payment milestones and any third-party costs, so you can compare it line by line with a local quote. You can buy one service or several, and keep the providers you already have.
Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.
Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.
How we handle claims, credentials and your data: group credentials, dated ratings, how case figures are signed off, client permissions and data handling.
Every route draws on the same senior bench; the difference is who your clients see and how long you keep the team. The intro call ends with a written recommendation, which you are free to ignore. This is the rule of thumb behind it.
| Your gap | The route | Why |
|---|---|---|
| Everything must ship under your brand | White-label delivery | Deliverables go out in your templates under your name, and we join client calls as your team. |
| The gap will last quarters | A dedicated team | A named senior team, project manager included, at a monthly rate, with notice periods agreed upfront. |
| One deadline | An overflow project | One scoped brief with a fixed deliverable and price, and no ongoing commitment. |
| One sprint that keeps recurring every month | A standing team | It would be cheaper and steadier, and we show you the numbers. The call stays yours. |
| A stream of very small, fragmented tasks | One scoped brief, not a retainer | That usually serves you better, and we say so instead of selling the bigger shape. |
| Not sure yet | A single overflow brief | Plenty of teams start there and grow into a dedicated team once trust is earned. |
Joining the bench, with the rate card and NDA on file, costs nothing and commits you to nothing.
Once we have a complete brief, we confirm when your proposal arrives. Eligible work can typically start two to three business days after scope, payment and required access are confirmed. Teams with paperwork already on file skip straight to staffing. Capacity is confirmed in the proposal itself, so you know before you commit to your own client.
By contract. The NDA covers the relationship, deliverables ship in your templates under your name, and on client calls we join as your team. We don't approach the clients you introduce to us for direct business, through the work and for twelve months after the last assignment for that client ends, and it's written into the agreement.
The backlog is triaged first: quick wins, structural work, and things that should never have been promised, and the schedule is rebuilt around what can ship. Then a named team, not a rotating cast, works it down. Everything is QA-reviewed inside the team before it reaches you, so your people stop being the quality gate.
No. One brief is a fine place to start, and joining the bench costs nothing and commits you to nothing. A dedicated team carries notice periods agreed upfront, because senior people can't be switched off overnight. A stream of very small tasks usually serves you better as one scoped brief, and we'll say so.
Then buy one sprint. Overflow projects are scoped per brief with a fixed deliverable and price: no forced retainer, no awkward exit. If "just one sprint" keeps happening every month, we'll point out that a standing team would be cheaper and steadier, with the numbers to back it, but that call stays yours.
A rule of thumb: white-label if everything must ship under your brand, a dedicated team if the gap will last quarters, an overflow project if it's one deadline. Plenty of teams start with one overflow brief and grow into a team once trust is earned. The intro call ends with a written recommendation, which you're free to ignore.
Tell us what's slipping. A senior strategist comes back with staffed options and a start date we can stand behind, no retainer required to ask. We typically respond within four business hours.
Reply within four business hours (typical) · Client protection in writing
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