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eCommerce migration · United Kingdom

Enchanted Ivy Gifts:
a faster, safer platform for a UK gift shop.

A UK shop selling nostalgic, vintage-inspired homeware had outgrown its all-in-one platform. We moved it to a secure platform that can grow with it, and built a React Native app alongside.

eCommerce · Gifts & Homeware · www.enchantedivygifts.co.uk

Enchanted Ivy Gifts' homepage, from the Internet Archive's copy of December 2024: a Christmas collection banner and a 'Shop Christmas' row
Homepage · Internet Archive copy, 20 December 2024
The case in brief

Enchanted Ivy Gifts is a UK online shop for nostalgic, vintage-inspired homeware, and PixelCrayons moved it from an all-in-one platform to a secure one that can grow. A React Native app was built alongside the move. Page load times fell 50%, conversion rates rose 30% and inventory accuracy improved 40%.

About the client

Enchanted Ivy Gifts
eCommerce · Gifts & Homeware

Enchanted Ivy Gifts is a UK online shop for nostalgic and vintage-inspired homeware, ornaments and festive decorations.

Its old online store had reached the limit of how far it could grow. Because it was built as one large block, the platform was starting to hold the business back.

The challenge

What had to change

  • 01The old platform could not grow, so it slowed down at busy times.
  • 02The platform lacked strong security for customer data and payments.
  • 03It was built as one large block, so adding new features and outside tools was hard.
  • 04Stock and order data was hard to keep in step across several sales channels.
  • 05An outdated design was putting shoppers off and costing sales.
The solution

The solution

Speed at busy times

Challenge

The old platform slowed down when traffic was high.

Solution

A move to an eCommerce platform that can grow, on cloud hosting built for changing traffic.

Result

Better uptime and faster pages during busy periods.

Security

Challenge

The platform lacked strong protection for customer data and payments.

Solution

SSL encryption, secure payment gateways and compliance with data-protection law.

Result

More customer trust and less risk of a data breach.

Adding new features

Challenge

Because the platform was one block, adding features or outside tools was hard.

Solution

A modular design, built in parts, that connects easily to APIs and outside tools.

Result

New features go live faster, and the store is easier to maintain.

Stock and orders in step

Challenge

Stock and order data was hard to keep the same across sales channels.

Solution

Stock and orders managed in one central place.

Result

Live stock updates and smoother order handling across channels.

An outdated design

Challenge

The old design was putting shoppers off and costing sales.

Solution

A modern, responsive design that is easy to use, plus a matching React Native app.

Result

More shoppers engage, and more of them buy.

The stack

Technology

  • Scalable eCommerce platform with cloud hosting
  • SSL encryption and secure payment gateways
  • Modular, API-first architecture for third-party integration
  • Centralised inventory management and order processing
  • React Native mobile app
Measurable results

The results

50%

Reduction in page load times

30%

Increase in conversion rates

40%

Improvement in inventory accuracy

Lessons

What other teams can take from this

Size the platform for the busiest week

A gift shop's traffic peaks around seasonal events. A platform that copes on an average day can still fail on the day that matters most. So the new store runs on cloud hosting that grows and shrinks with demand.

One stock count for every channel

Selling across several channels multiplies every stock error. Managing stock and orders in one place gave each channel, including the app, the same live stock to sell from.

Build in parts if you plan to grow

On the old platform, every new feature or outside tool was a project of its own. A modular, API-first design makes those additions routine. Then a small team can keep improving the store.

Why they chose this team

Why PixelCrayons

  • One account owner planned the migration and the app as one project, not two suppliers.
  • Work in short steps, with a schedule set up front and reviewed as the work went on.
  • Support from planning through launch, and upkeep after launch.
  • One named contact throughout, whatever the platform underneath.

Want an engagement like this?

A migration like this is our own development team's work, start to finish.

Want a result like this
on your own numbers?

Send the brief and an itemised, priced proposal comes back. Or start with the free website review: we measure one page of your website and a person reviews the report.

No retainer required · NDA standard

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