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The advice before
the build starts.

Platform selection, a technical and conversion audit of your existing store, or a written roadmap for what to fix first. An ecommerce consulting engagement that stands on its own, whether or not you build with us afterwards.

Findings in 48 hours · No obligation to build with us

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In one answer

PixelCrayons provides ecommerce consulting: platform selection, technical and conversion audits, and a written roadmap, independent of who builds it afterwards. A senior commerce consultant reviews your catalogue, team and margins (or your existing store's analytics and codebase) and delivers findings in writing within 48 hours: what to fix, what to build, and in what order. If you choose to build with us afterwards, the same team picks up the roadmap. If you don't, you keep the document either way.

The operating record

Judge the record,
not the adjectives.

Outcomes tied to real engagements, not averages.

21 yrs
Years in continuous delivery
100+
Agency partnerships
2,500+
Projects delivered
30+
Countries served
2+ yrs
Average partner retention
14 days
NDA to first deliverable
340%
Revenue growth · 7 months
Client outcome: eCommerce
+127%
Organic traffic · 5 months
Client outcome: SaaS
85%
Faster delivery · zero churn
Client outcome: via agency partner
Clutch — 4.8 / 5 ratingGoodFirms — 4.7 / 5 rating
Google Partner
Meta Business Partner
Shopify Partner
Where the work happens
ShopifyWooCommerceMagentoWordPressWebflowKlaviyoGoogle AdsMeta AdsGA4Next.js
  • Findings in writing within 48 hours
  • No obligation to build with us afterwards
  • 2,500+ projects shipped since 2004
  • Platform-agnostic: Shopify, WooCommerce, Magento or headless
In every engagement

What ecommerce consulting
actually covers.

01

Platform selection, made against your actual constraints

Shopify, WooCommerce, Magento or headless, chosen against your catalogue size, team, margins and integration needs, not a default recommendation. If two platforms are genuinely close, we say so and name the trade-off you're deciding, rather than pretending there's one right answer.

One-off
02

A technical audit of the store you already run

Performance, platform version, technical debt and integration health reviewed against what's actually slowing your team down or costing orders. The audit is a document you keep: specific findings tied to specific fixes, not a generic checklist.

One-off
03

A conversion and checkout review

Where the checkout and key funnel pages are losing orders, reviewed against session recordings and analytics where they exist. This is a diagnostic, not a redesign: it tells you what's broken and roughly what it's worth fixing, so you can decide whether a CRO engagement is warranted.

One-off
04

A written, prioritised roadmap

Every finding ranked by what it costs you to leave alone, with a rough sequence and an honest read on what needs a specialist versus what your own team can fix. You keep this document whether or not you build with us next.

Every engagement
05

A second opinion before you sign elsewhere

Already have a proposal from another agency or platform vendor? A consulting engagement can review it against your actual requirements before you commit budget, flagging scope that looks padded or missing.

On request
First week

Scope to a written roadmap,
in days, not months.

01
Days 1 to 2

Scope agreed, access granted

We agree what's in scope (platform selection, audit, roadmap, or a combination) and, where an audit is involved, get read access to analytics and the current store.

02
Within 48 hrs

Written findings

Findings delivered in writing: what we found, what it's costing you, and what we'd do first. No slide deck theatre, no verbal-only readout you can't forward to your team.

03
Week 1

Roadmap walkthrough

A call to walk through the findings and answer questions, with the roadmap sequenced and ready to hand to whichever team builds it, ours or otherwise.

Inside Prism

Your engagement, week to week,
in one workspace.

Your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.

  • 01

    Requests and approvals

    One queue, beside the repository your team owns.

  • 02

    Owned tasks

    Every task has one owner and a date.

  • 03

    Weekly review

    Each decision recorded, with the expectation attached.

Proof

The audit that
set the roadmap.

Fragrance merchandiser arranging an unbranded perfume collection in a Gulf-region studio
Commerce · Gulf
Via agency partner · white-label

D2C fragrance retailer: the audit that set the roadmap.

Before the replatform and rebuild that this case is known for, the engagement started with an audit: what the existing store was costing the business, and which fix mattered first. That sequencing (diagnose, then prioritise, then build) is the same one this consulting service runs on its own. Revenue grew 340% in seven months once the roadmap was built.

340%
Revenue
7 mo
Elapsed
Read the full case
Where this fits

The advice, then
whoever builds it.

Already know what you're building? eCommerce Development is the hands-on build service this advice feeds into. Moving off your current platform? Shopify Migration runs the replatforming work. Need the ongoing conversion programme, not just the diagnostic? Conversion Rate Optimisation picks up from the audit.

Questions

Frequently
asked.

Three things, bought together or on their own: platform selection, a technical and conversion audit of the store you already run, and a written, prioritised roadmap. Findings arrive in writing within 48 hours. You keep the document whether or not you build with us afterwards.

No. The audit, platform recommendation or roadmap is yours to keep and hand to whichever team builds it, ours or another. Most clients who start with consulting do continue with us for the build, because the same team already knows the store, but it's never a condition of the engagement.

It depends on your catalogue, team and margins, which is exactly what the platform selection engagement reviews before recommending one. As a starting point: Shopify suits most D2C brands wanting speed to market; WooCommerce fits teams already invested in WordPress; Magento earns its complexity at serious catalogue and B2B scale; headless makes sense when the storefront experience is a genuine competitive weapon. Our development team's platform chooser covers the same split in more detail.

Platform version and technical debt, page performance against Core Web Vitals, integration health (payments, ERP, shipping, analytics), and any structural issues affecting search visibility. You receive specific findings tied to specific fixes, ranked by what they're costing you, not a generic scorecard.

It overlaps but isn't the same service. This engagement diagnoses where checkout and funnel pages are losing orders and tells you roughly what it's worth fixing. Our dedicated conversion optimisation service runs the ongoing, tested programme once you know it's worth investing in. Many clients use this consulting engagement to decide whether that programme is warranted before committing to it.

It depends on scope: a platform selection review is a smaller engagement than a full technical and conversion audit with a written roadmap. Every engagement is scoped and priced before it starts, with findings delivered in writing within 48 hours of kickoff.

Get a second opinion
before you build.

Tell us what you're deciding: platform, an underperforming store, or a proposal you're not sure about. You'll have written findings within 48 hours, yours to keep either way.

48-hour findings · No build obligation · 2,500+ projects shipped

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