Skip to content

Migrate to Shopify
without losing an order.

Every product, customer, order and ranking URL is inventoried and mapped before anything moves. Redirects ship with the launch, and the old store stays live until the new one is verified record for record. From Magento, WooCommerce, BigCommerce or a custom build.

Every order counted before cutover · Nothing switched off until verified

  • Hello Peter
  • Gruber Logistics
  • Delhivery
  • Thomson Reuters
  • Qatar Airways
  • Grundfos
  • Save
  • BERD
  • Yale University
  • Kuwait Police
  • Dubai Police
  • Panasonic
  • Infosys
  • Kia
  • Hitachi
  • Orange Business Services
In one answer

PixelCrayons migrates stores to Shopify from Magento, WooCommerce, BigCommerce or a custom build, to a zero-data-loss standard. Every product, variant, customer, order and ranking URL is inventoried and mapped to its Shopify destination before the move starts. Redirects ship with the cutover, and the source platform isn't decommissioned until the new store is verified against that inventory, record for record. A priced migration plan arrives within 48 hours of the NDA and read access. Direct for brands, white-label for agencies.

The operating record

Judge the record,
not the adjectives.

Outcomes tied to real engagements, not averages.

21 yrs
Years in continuous delivery
100+
Agency partnerships
2,500+
Projects delivered
30+
Countries served
2+ yrs
Average partner retention
14 days
NDA to first deliverable
340%
Revenue growth · 7 months
Client outcome: eCommerce
+127%
Organic traffic · 5 months
Client outcome: SaaS
85%
Faster delivery · zero churn
Client outcome: via agency partner
Clutch — 4.8 / 5 ratingGoodFirms — 4.7 / 5 rating
Google Partner
Meta Business Partner
Shopify Partner
Where the work happens
ShopifyWooCommerceMagentoWordPressWebflowKlaviyoGoogle AdsMeta AdsGA4Next.js
  • 2,500+ projects shipped since 2004
  • 14 days from NDA to first rehearsal
  • Every order, product and URL counted before cutover
  • Redirects live before the old platform goes dark
  • Proposals in 48 hours, itemised, priced
  • White-label delivery for agencies
In every migration

What a Shopify migration
actually includes.

01

A full pre-migration audit, before anything moves

Every product and variant, every customer record, every order in the store's history, and every URL that has ever ranked. All inventoried and mapped to a Shopify destination first. This inventory is the contract. Zero data loss is only a checkable claim if you know exactly what existed before the move. So we count first, then reconcile against that count afterwards, record for record.

First
02

The migration itself, mapped by source platform

Each source platform moves data differently. Magento has its catalogue and attribute structure, WooCommerce a WordPress-native data model, BigCommerce its API exports. A custom-built store may have no export tooling at all. Each gets mapped to Shopify's product, metafield and customer schema on its own terms, rather than a generic import script run twice.

By source
03

A redirect map treated as its own deliverable

Every historic URL gets a mapped one-to-one redirect into Shopify's URL structure before cutover. Collection pages, product pages, blog posts, the odd landing page still ranking for something useful. That's not a blanket rule to the homepage after the fact. The map is built, tested on a staging store and monitored once live. A migration that sheds its search equity has moved the revenue problem, not solved it.

Before cutover
04

A cutover sequenced for zero downtime

The full move is rehearsed on a Shopify sandbox before it runs for real. Products imported, redirects live, apps and integrations reconnected, test orders placed through checkout, edge cases walked. That rehearsal produces the cutover runbook: DNS timing, the final data sync window, who checks what. The real switch becomes the boring second performance of a show that already worked once.

Rehearsed first
05

Verification before the old platform goes dark

Nothing on the source platform is switched off the moment Shopify goes live. Order, customer and catalogue counts are reconciled against the pre-migration inventory. Checkout is exercised with real payment methods and shipping rules. The old store is held warm (reachable, but not indexed) until every check has passed and stayed passed for a settling period.

Before decommission
06

Why Shopify: a fit decision, not a verdict

Most migrations to Shopify chase three things. Hosting, uptime and PCI compliance handled by the platform instead of your team. An app ecosystem mature enough that most integrations are a connection, not a build. A checkout that works at scale. That's a real trade, not a universal one. Magento still fits complex B2B pricing, and WooCommerce still fits content-led stores with tight WordPress ties. If that's your case we'll say so; this service exists for when the answer is Shopify.

Before committing
First 14 days

NDA to a rehearsed cutover,
in two weeks flat.

01
Days 1 to 2

NDA signed, source platform audited

We sign the NDA and get read access to the current store, whatever it runs on. The inventory starts: products, customers, orders, URLs and every integration that depends on the platform.

02
Within 48 hrs

A priced migration plan

Scope, sequence, the redirect strategy and a rollback plan, itemised and priced. It includes an honest read on whether Shopify is the right destination for what this store needs to do.

03
Week 1

Shopify sandbox live, redirect map drafted

A Shopify environment stands up in your accounts and the URL inventory becomes a draft redirect map. The first batches of product and customer data move into the sandbox for reconciliation.

04
Day 14

First full rehearsal, on a live Shopify sandbox

A working rehearsal of the whole move: real catalogue data, live redirects, checkout exercised from basket to paid order, demoed on a call. Cutover gets scheduled from evidence, not from a hopeful date on a proposal.

Inside Prism

Your engagement, week to week,
in one workspace.

Your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.

  • 01

    Requests and approvals

    One queue, beside the repository your team owns.

  • 02

    Owned tasks

    Every task has one owner and a date.

  • 03

    Weekly review

    Each decision recorded, with the expectation attached.

How we report it, in Prism

The cutover plan,
with nothing switched off early.

What you receive in month one

A migration is reported as an inventory and a cutover plan you approve before anything moves. In the first month you receive the full inventory of URLs, records and integrations, the redirect map matching every old address to its destination, and the data reconciliation plan naming how record counts will be checked on both sides. The old platform stays live until each check passes.

  • 01Inventory: URLs, product and customer records, integrations, and their owners
  • 02Redirect map: every old address matched to its destination and tested
  • 03Data reconciliation plan: counts and spot checks on both platforms
  • 04Cutover runbook: the order of steps, the checks between them, the rollback
  • 05Post-move watch: crawl errors, order flow and search visibility, daily at first

Related workD2C fragrance retailer: replatformed with zero orders lost.Commerce · Gulf · A different discipline, so it is linked here rather than presented as proof of this one.

Related services

The move, and what
comes after it.

This page is the route onto Shopify. These are the neighbouring services, including the two closest to a duplicate, so you can pick the right one on purpose.

Worried about the search side of the move?

A Shopify migration is also an SEO event: collection URL structures change, product paths change, and a redirect map is the only thing standing between your rankings and a slow leak. Our technical SEO service runs the ranking-preservation side of this discipline in depth, and it runs on the same roadmap as the move.

Questions

Frequently
asked.

Not if the redirect map is built before cutover, which is the whole point of doing it this way. Every URL that has ever earned a ranking (collection pages, product pages, blog posts) gets mapped to its Shopify destination and tested on staging before the switch, not patched afterwards once traffic drops. Some short-term ranking volatility after any platform change is normal, and we say so upfront. But a migration that loses search equity has almost always skipped this step, not failed despite it.

It depends on catalogue size, order history volume and how many integrations the current platform is holding together, so we scope timelines per engagement rather than quoting a universal number. What's fixed is the start: a priced migration plan within 48 hours and a first full rehearsal on a live Shopify sandbox within 14 days of the NDA. A smaller WooCommerce catalogue can land in weeks; a large Magento B2B store with custom pricing logic takes months, and the plan tells you which yours is before you commit.

It moves with everything else, verified. Order history is part of the pre-migration inventory: counted before the move starts, migrated alongside products and customers, and reconciled against that count once it lands in Shopify. The source platform stays warm and reachable, but not indexed, until every reconciliation check has passed. The published commerce case linked on this page, which was not a Shopify migration, shows the reconciliation discipline we run here: a retailer whose entire replatforming fear was losing order records, migrated with zero data loss.

Yes: custom-built stores are actually the more common migration in our experience, because they're usually the ones with no export tooling and the most undocumented business logic. The audit takes longer, since there's no vendor migration guide to lean on. But the standard doesn't change: everything the store does gets documented, every record gets inventoried, and nothing on the old platform is switched off until Shopify is verified to do the same job.

Yes, and each moves differently. Magento migrations mostly hinge on mapping its catalogue and attribute structure (and its multi-store setups, if you're running one) onto Shopify's product and metafield schema. A WooCommerce to Shopify migration hinges instead on separating store data cleanly from the WordPress theme and plugin layer it's built inside. Both get the same pre-migration inventory, redirect map and reconciliation standard as any other source platform: the mapping work is what differs, not the discipline.

We'll tell you if it isn't: being a Shopify migration company doesn't make Shopify the answer for every store. Shopify earns its reputation for most D2C and mid-market catalogues, because hosting, uptime and PCI compliance come with the platform, and the app ecosystem covers most integrations without custom builds. But heavy B2B pricing logic sometimes still fits Magento better, and a content-led store tightly wired into WordPress sometimes fits staying on WooCommerce. If that's your situation, our eCommerce team covers the alternatives and we'd rather say so upfront than migrate you somewhere that costs more to run than it saves.

Yes. We work as a white-label partner for agencies, and the migration runs to the same standard under your brand. That means a full pre-migration inventory, a redirect map built before cutover, a rehearsed cutover, and reconciliation before the old store goes dark. Work starts with the NDA and read access to the current store. A priced migration plan follows within 48 hours.

Get a migration plan,
not a maybe.

Tell us what you're running today and where it needs to land. Sign the NDA and give us read access, and within 48 hours you have a priced migration plan: sequence, redirects, risks and rollback, yours to keep either way. First rehearsal on a live Shopify sandbox within 14 days.

2,500+ projects shipped · 48-hour plans · Nothing switched off until verified

Last updated

May we run analytics (Google Analytics via Google Tag Manager) to see which pages are useful? Nothing loads unless you accept, and declining means no analytics script runs at all. No advertising cookies either way. Cookie policy · Privacy policy