Every product, customer, order and ranking URL is inventoried and mapped before anything moves. Redirects ship with the launch, and the old store stays live until the new one is verified record for record. From Magento, WooCommerce, BigCommerce or a custom build.
Every order counted before cutover · Nothing switched off until verified
In one answer
PixelCrayons migrates stores to Shopify from Magento, WooCommerce, BigCommerce or a custom build, to a zero-data-loss standard. Every product, variant, customer, order and ranking URL is inventoried and mapped to its Shopify destination before the move starts. Redirects ship with the cutover, and the source platform isn't decommissioned until the new store is verified against that inventory, record for record. Direct for brands, white-label for agencies.
Every order, product and URL counted before cutover✦
Redirects live before the old platform goes dark✦
Reply within four business hours (typical)✦
White-label delivery for agencies✦
4,500+ projects delivered since 2004✦
Every order, product and URL counted before cutover✦
Redirects live before the old platform goes dark✦
Reply within four business hours (typical)✦
White-label delivery for agencies✦
In every migration
What a Shopify migration actually includes.
01
A full pre-migration audit, before anything moves
Every product and variant, every customer record, every order in the store's history, and every URL that has ever ranked. All inventoried and mapped to a Shopify destination first. This inventory is the contract. Zero data loss is only a checkable claim if you know exactly what existed before the move. So we count first, then reconcile against that count afterwards, record for record.
First
02
The migration itself, mapped by source platform
Each source platform moves data differently. Magento has its catalogue and attribute structure, WooCommerce a WordPress-native data model, BigCommerce its API exports. A custom-built store may have no export tooling at all. Each gets mapped to Shopify's product, metafield and customer schema on its own terms, rather than a generic import script run twice.
By source
03
A redirect map treated as its own deliverable
Every historic URL gets a mapped one-to-one redirect into Shopify's URL structure before cutover. Collection pages, product pages, blog posts, the odd landing page still ranking for something useful. That's not a blanket rule to the homepage after the fact. The map is built, tested on a staging store and monitored once live. A migration that sheds its search equity has moved the revenue problem, not solved it.
Before cutover
04
A cutover sequenced for zero downtime
The full move is rehearsed on a Shopify sandbox before it runs for real. Products imported, redirects live, apps and integrations reconnected, test orders placed through checkout, edge cases walked. That rehearsal produces the cutover runbook: DNS timing, the final data sync window, who checks what. The real switch becomes the boring second performance of a show that already worked once.
Rehearsed first
05
Verification before the old platform goes dark
Nothing on the source platform is switched off the moment Shopify goes live. Order, customer and catalogue counts are reconciled against the pre-migration inventory. Checkout is exercised with real payment methods and shipping rules. The old store is held warm (reachable, but not indexed) until every check has passed and stayed passed for a settling period.
Before decommission
06
Why Shopify: a fit decision, not a verdict
Most migrations to Shopify chase three things. Hosting, uptime and PCI compliance handled by the platform instead of your team. An app ecosystem mature enough that most integrations are a connection, not a build. A checkout that works at scale. That's a real trade, not a universal one. Magento still fits complex B2B pricing, and WooCommerce still fits content-led stores with tight WordPress ties. If that's your case we'll say so; this service exists for when the answer is Shopify.
Before committing
How it starts
NDA to a rehearsed cutover.
01
Days 1 to 2
NDA signed, source platform audited
We sign the NDA and get read access to the current store, whatever it runs on. The inventory starts: products, customers, orders, URLs and every integration that depends on the platform.
02
Complete brief
A priced migration plan
Scope, sequence, the redirect strategy and a rollback plan, itemised and priced. It includes an honest read on whether Shopify is the right destination for what this store needs to do. Once we have a complete brief, we confirm the date you will receive it.
03
Week 1
Shopify sandbox live, redirect map drafted
A Shopify environment stands up in your accounts and the URL inventory becomes a draft redirect map. The first batches of product and customer data move into the sandbox for reconciliation.
04
Next
First full rehearsal, on a live Shopify sandbox
A working rehearsal of the whole move: real catalogue data, live redirects, checkout exercised from basket to paid order, demoed on a call. Cutover gets scheduled from evidence, not from a hopeful date on a proposal.
Inside Prism
Your engagement, week to week, in one workspace.
Where the engagement includes it, your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.
Each decision recorded, with the expectation attached.
How we report it, in Prism
The cutover plan, with nothing switched off early.
What you receive in month one
A migration is reported as an inventory and a cutover plan you approve before anything moves. In the first month you receive the full inventory of URLs, records and integrations, the redirect map matching every old address to its destination, and the data reconciliation plan naming how record counts will be checked on both sides. The old platform stays live until each check passes.
01Inventory: URLs, product and customer records, integrations, and their owners
02Redirect map: every old address matched to its destination and tested
03Data reconciliation plan: counts and spot checks on both platforms
04Cutover runbook: the order of steps, the checks between them, the rollback
05Post-move watch: crawl errors, order flow and search visibility, daily at first
This page is the route onto Shopify. These are the neighbouring services, including the two closest to a duplicate, so you can pick the right one on purpose.
A Shopify migration is also an SEO event: collection URL structures change, product paths change, and a redirect map is the only thing standing between your rankings and a slow leak. Our technical SEO service runs the ranking-preservation side of this discipline in depth, and it runs on the same roadmap as the move.
Each one says where it applies and links to its full terms.
Response and start times
We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.
Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.
Every delivery is reviewed before release by QA, your Project or Account Manager and a senior delivery lead, and you then review it against the acceptance criteria agreed at the start. Our specialists use AI to support delivery, with people responsible for reviewing the work. Applicable development work includes 30 days of corrective maintenance after production launch.
Who owns the ad accounts, the data and the work?
Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.
What if we want to stop?
Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.
How will we know what you are doing?
Before work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.
Not if the redirect map is built before cutover, which is the whole point of doing it this way. Every URL that has ever earned a ranking (collection pages, product pages, blog posts) gets mapped to its Shopify destination and tested on staging before the switch, not patched afterwards once traffic drops. Some short-term ranking volatility after any platform change is normal, and we say so upfront. But a migration that loses search equity has almost always skipped this step, not failed despite it.
It depends on catalogue size, order history volume and how many integrations the current platform is holding together, so we scope timelines per engagement rather than quoting a universal number. Once we have a complete brief, we confirm the date you will receive your priced migration plan. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed. A smaller WooCommerce catalogue can land in weeks; a large Magento B2B store with custom pricing logic takes months, and the plan tells you which yours is before you commit.
It moves with everything else, verified. Order history is part of the pre-migration inventory: counted before the move starts, migrated alongside products and customers, and reconciled against that count once it lands in Shopify. The source platform stays warm and reachable, but not indexed, until every reconciliation check has passed. The published commerce case linked on this page, which was not a Shopify migration, shows the reconciliation discipline we run here: a retailer whose entire replatforming fear was losing order records, migrated with zero data loss.
Yes: custom-built stores are actually the more common migration in our experience, because they're usually the ones with no export tooling and the most undocumented business logic. The audit takes longer, since there's no vendor migration guide to lean on. But the standard doesn't change: everything the store does gets documented, every record gets inventoried, and nothing on the old platform is switched off until Shopify is verified to do the same job.
Yes, and each moves differently. Magento migrations mostly hinge on mapping its catalogue and attribute structure (and its multi-store setups, if you're running one) onto Shopify's product and metafield schema. A WooCommerce to Shopify migration hinges instead on separating store data cleanly from the WordPress theme and plugin layer it's built inside. Both get the same pre-migration inventory, redirect map and reconciliation standard as any other source platform: the mapping work is what differs, not the discipline.
We'll tell you if it isn't: being a Shopify migration company doesn't make Shopify the answer for every store. Shopify earns its reputation for most D2C and mid-market catalogues, because hosting, uptime and PCI compliance come with the platform, and the app ecosystem covers most integrations without custom builds. But heavy B2B pricing logic sometimes still fits Magento better, and a content-led store tightly wired into WordPress sometimes fits staying on WooCommerce. If that's your situation, our eCommerce team covers the alternatives and we'd rather say so upfront than migrate you somewhere that costs more to run than it saves.
Yes. We work as a white-label partner for agencies, and the migration runs to the same standard under your brand. That means a full pre-migration inventory, a redirect map built before cutover, a rehearsed cutover, and reconciliation before the old store goes dark. Work starts with the NDA and read access to the current store. Once we have a complete brief, we confirm the date you will receive your priced migration plan.
Tell us what you're running today and where it needs to land. Sign the NDA and give us read access for a priced migration plan: sequence, redirects, risks and rollback, yours to keep either way. Once we have a complete brief, we confirm the date you will receive it.
