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Read the paperwork
before the first brief.

The sample agreement, NDA and scope documents an agency engagement is built from, so your team can review the terms before you commit a client to them.

Discussion samples · Completed for your engagement · Legal review before signature

Brands our teams have delivered for

  • Hello Peter
  • Gruber Logistics
  • Delhivery
  • Thomson Reuters
  • Qatar Airways
  • Grundfos
  • Save
  • BERD
  • Yale University
  • Kuwait Police
  • Dubai Police
  • Panasonic
  • Infosys
  • Kia
  • Hitachi
  • Orange Business Services
In short

An agency engagement runs on a core services agreement, a mutual NDA and a scope document for each service. The samples below are discussion drafts, not executed agreements. We complete the parties, scope, fees and client-protection schedule for your engagement, and both sides take legal advice before signing.

The documents

Every sample,
to read or download.

Each document opens as a page or a PDF. All are samples for review, dated 9 October 2026: bracketed fields and clauses marked Proposed are agreed before signing.

  • Start here

    How your agency partnership works

    The process, the responsibilities on each side and the documents to review, in one short guide.

    Sample for reviewRead online →PDF ↓
  • Common terms

    Agency services agreement

    Scope, payment, confidentiality, client protection, ownership, liability and ending an engagement.

    Sample for reviewRead online →PDF ↓
  • Before access

    Mutual NDA

    Confidentiality for discussions and for sharing non-public information about your agency or your client.

    Sample for reviewRead online →PDF ↓
  • Project scope

    Website project

    Deliverables, reviews, launch, handover and acceptance for a website or store build.

    Sample for reviewRead online →PDF ↓
  • Service scope

    Monthly marketing and content

    Recurring outputs, account approvals, media budgets, reporting and cancellation.

    Sample for reviewRead online →PDF ↓
  • Service scope

    Creative production and AI-assisted video

    Formats, versions, revisions, source files, licences and AI-assisted production.

    Sample for reviewRead online →PDF ↓
  • Service scope

    Website care and change hours

    Maintenance activities, backups, exclusions, incident boundaries and exit.

    Sample for reviewRead online →PDF ↓
  • Capacity scope

    Shared team hours

    Task estimates, time reporting, rollover and how unavailable capacity is handled.

    Sample for reviewRead online →PDF ↓
  • Capacity scope

    Dedicated specialist capacity

    Working calendar, holidays, leave, replacements, overtime and notice.

    Sample for reviewRead online →PDF ↓
  • Service scope

    AI assistants and CRM workflows

    Connected systems, data permissions, testing, operating costs and handover.

    Sample for reviewRead online →PDF ↓
  • Start small

    Paid pilot and feasibility

    One defined deliverable or investigation, with a separate decision to continue.

    Sample for reviewRead online →PDF ↓
  • Project scope

    Fixed project

    A reusable scope for custom work, improvements, migrations or repairs.

    Sample for reviewRead online →PDF ↓

Buying for your own business rather than for a client? The direct samples are on the sample agreements page.

Status

Samples, not
signed agreements.

01

Sample for review

No document here is an executed agreement or legal advice. Reviewing one creates no obligation.

All documents
02

Proposed clauses

Clauses marked Proposed, including the refund and unsupplied-hours remedies, are draft wording still under legal review. Your signed agreement states what applies.

Under review
03

Completed for you

We complete the parties, scope, fees, dates and the client-protection schedule for your engagement, and both sides take legal advice before signing.

Before signature
04

30-day correction window

Development work, including website builds and AI implementations, includes 30 days of corrective maintenance after production launch.

Development and AI
Questions

Frequently
asked.

They are the samples an agreement is built from. We complete the parties, scope, fees, dates and client-protection schedule for your engagement, and both sides take legal advice before signing. A sample creates no obligation on its own.

The refund and unsupplied-hours remedies, and the move from a 14-day to a 30-day defect window in the agreement wording. They are marked Proposed or noted in the documents, and your signed agreement states the version that applies.

Yes, we can review your paper. Tell us in your brief and send it once a mutual NDA is in place, and we will mark up anything that conflicts with how we deliver.

Start with an NDA,
then the brief.

Ask for a mutual NDA with your first message, and send the brief when you are ready. The proposal follows once the brief is complete.

Discussion samples · Legal review before signature · Client protection in writing

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